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IT Consultant: Strategic Service Development

2 months ago

Elkton, Minnesota, United States Sapphire Technologies Full time
About the Role

We are seeking an experienced IT Consultant to join our team at Sapphire Technologies. As a key member of our organization, you will play a crucial role in the support and further development of our central services and components.

Key Responsibilities
  1. Service Development and Optimization

You will be responsible for developing plans and concepts that reflect the short, medium, and long-term goals of our organization. This will involve defining understandable requirements in the form of user stories, acceptance criteria, or other suitable artifacts.

Stakeholder Collaboration

You will work closely with stakeholders such as product management, marketing, and sales to continuously integrate their feedback. This will involve regular communication and collaboration to ensure that their needs are met.

Technical Leadership

You will lead the development teams in the further development of our services and components. This will involve defining and measuring success criteria to evaluate the progress and business value of our services and components.

Continuous Improvement

You will be responsible for continuously improving our services and components. This will involve identifying areas for improvement and implementing changes to optimize their performance.

Requirements

To be successful in this role, you will need to have a strong understanding of IT service development and optimization. You will also need to have excellent communication and collaboration skills, as well as the ability to work effectively in a team environment.