Field Service Engineer

3 weeks ago


Elkton, Minnesota, United States ITW Full time

Job Summary

We are seeking a highly motivated Field Service Engineer to join our team at Instron. As a Field Service Engineer, you will be responsible for traveling to customer sites to perform a variety of services including verification, preventative maintenance, repair, and installation of Instron's products.

You will be provided with a company vehicle, appropriate tools/equipment, including a laptop computer, cell phone, and the assurance that you have the support of a well-established service operation.

This role requires a high level of autonomy, as well as superior organizational, time management and customer service skills.

Key Responsibilities

  • Travel to customer sites to perform services including verification, preventative maintenance, repair, and installation of Instron's products
  • Provide technical support and training to customers
  • Collaborate with internal teams to resolve customer issues
  • Develop and maintain strong relationships with customers

Requirements

  • Two or four-year technical degree from an accredited university
  • Knowledge of electro-mechanical systems
  • Ability to read, comprehend, and interpret basic technical information involving mechanics and electronics associated with materials testing systems
  • Ability to interpret blueprints and schematics, understand electrical, mechanical and electronic systems and be familiar with PC's including operating systems and Windows applications

What We Offer

  • Excellent on and off the job training
  • Competitive salary
  • Generous benefits package including health, dental, life and LTD insurance, 401k (with match), and a 100% tuition reimbursement program


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