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Customer Service Ambassador

2 months ago

Wadsworth, Ohio, United States Enthusiast Auto Holdings Full time
{"title": "Customer Service Representative", "description": "Role Overview

We are seeking a highly skilled Customer Service Representative to join our team at Enthusiast Auto Holdings. As a key member of our Inbound Call Center Customer Service Department, you will be responsible for delivering exceptional customer experiences through various communication channels.

Key Responsibilities
  • Provide best-in-class service to customers through phone, chat, and email interactions
  • Resolve customer order issues, including returns, warranty, and technical support
  • Verify orders and provide payment support
  • Perform data entry tasks and other duties as necessary
What We're Looking For
  • 1-2 years of related customer service experience
  • Excellent internet computer skills
  • Strong problem-solving and organizational skills
  • Basic vehicle knowledge
What We Offer
  • $500 Employee Referral Bonus Awards
  • Monthly employee recognition awards of Visa gift cards
  • Company double-digit revenue growth
  • Opportunities for advancement
  • Enjoyable work environment

Resume submission required, upload as attachment.

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