Debt Recovery Specialist
1 month ago
Radius Global Solutions LLC is seeking an experienced Third Party Collections Agent to join our team.
Job Summary:
We are looking for a skilled and motivated individual to initiate the appropriate action to collect past due balances and record accurate notes on delinquent accounts.
Key Responsibilities:
- Make outbound contact to debtors regarding delinquent accounts and negotiate settlement options.
- Take inbound telephone calls from debtors regarding delinquent accounts and negotiate settlement options.
- Prepare correspondence on delinquent accounts.
- Research disputed delinquent account balances and make necessary corrections.
- Review collection units and change account status based on established procedures.
- Review accounts to be recommended for closure and assist in report preparation.
- Participate in regular meetings and communicate opportunities for process improvement.
Requirements:
- Previous Third Party Collections experience is preferred.
- Previous Collections, Telecommunications, Sales, and/or Telemarketing experience is a plus.
- Regular attendance and adherence to a set schedule, which includes breaks and lunches.
- High School diploma or equivalent required, some post-secondary education preferred.
- Strong oral communication and interpersonal skills required.
- Excellent computer navigation skills required.
- Experience using CRS and automated dialers preferred.
- Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required.
Benefits:
- Medical Benefits including Health, Dental & Vision Employer-paid life insurance.
- Paid Time off Paid Holidays.
- Employee Referral Bonuses.
- Business Casual Dress Code.
What We Offer:
Position pays an hourly rate PLUS monthly commission/bonus structure upwards of 25% for everything collected with NO cap.
Background checks and drug screens are performed. EEO Disabled/Veteran.
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