Operations Manager

3 hours ago


Amherst, Massachusetts, United States InsideHigherEd Full time
About the Role

We are seeking a highly skilled Operations Manager to join our team at UMass Amherst. As a key member of our News and Media Relations department, you will play a critical role in organizing, leading, and executing priority projects and strategic initiatives.

Key Responsibilities
  • Establish and manage multiple projects, ensuring timely completion and confidentiality of sensitive information.
  • Develop and implement public relations strategies in collaboration with the News Content Team.
  • Direct the earned media analytics program, creating media databases and producing reports.
  • Plan and execute high-profile media events to enhance the University's visibility and reputation.
  • Provide management and day-to-day operational support, including supervising student employees.
Requirements
  • Bachelor's degree.
  • Five (5) years of experience in project/operational management in public relations or a related field.
  • Ability to manage sensitive and confidential information with discretion.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
Preferred Qualifications
  • Experience in higher education, non-profit, or public sectors.
Work Environment

This is a typical office environment activity.

Work Schedule

Monday - Friday, 8:30am - 5pm.


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