Customer Service Coordinator Expert

4 days ago


Cary, North Carolina, United States Ampcus Incorporated Full time
About the Role

Ampcus Incorporated is a certified global provider of technology and business consulting services. We are seeking a highly motivated individual to join our team as a Customer Service Coordinator.

This position requires engaging with a diverse multinational audience, including global business lines, country business areas, external customers, field management teams, and more.

Key responsibilities include owning end-to-end planning for field resource allocation, applying critical thinking to ensure customer commitments, navigating complex discussions with customers, and managing prioritization logic.

The ideal candidate will possess strong communication skills, both verbal and written, and be able to support complex projects and determine the critical path to improve timely performance.

Requirements
  • Bachelor's degree or equivalent experience
  • Good PC skills (MS Office software like Word, PowerPoint, Excel, and Outlook)
  • Strong organizational and time management skills with exceptional attention to detail
  • Ability to function as a Change Agent and successfully exhibit and promote change management, customer focus, and elevated levels of integrity
  • Self-starter, self-motivated, high level of initiative, and an ownership culture
Compensation and Benefits

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus benefits including 15% travel allowance annually for continuous training and education.

Ampcus Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans, or individuals with disabilities.



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