Customer Experience Expert

5 days ago


Cary, North Carolina, United States IR Management LLC Full time

Are you passionate about delivering exceptional customer experiences? Do you have a strong commitment to teamwork and collaboration? If so, we encourage you to apply for this exciting opportunity as a Customer Experience Expert, Server at The Indigo Road Hospitality Group.

This is a full-time position with a competitive salary range of $28-$33 per hour, depending on location and experience.

About the Role:

You will be responsible for welcoming and attending to guests' needs, ensuring a satisfying dining experience. You will also be responsible for maintaining service areas, performing side work as required, and processing payments.

Main Responsibilities:

  • Welcome and attend to guests' needs, ensuring a satisfying dining experience
  • Stay up-to-date on menu offerings and provide expert knowledge to guests
  • Maintain service areas and perform side work as required
  • Process payments, present final bills, and report gratuities according to IRS standards

Requirements for Success:

  • Possess a positive attitude and be willing to assist colleagues
  • Be at least 18 years old with one year of prior restaurant or relevant experience
  • Effective communication skills for interacting with managers, employees, and guests
  • A flexible schedule to work varied shifts, including days, nights, weekends, and holidays
  • Ability to stand/walk frequently, with occasional lifting or bending


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