Production Print Operator

2 weeks ago


Woonsocket Rhode Island, United States Capleo Global Full time

Position Title:
Production Print Operator

Position Summary:


Responsible for executing operational tasks in various areas including the management of high-volume duplicating machinery, performing associated copying duties, and utilizing advanced document imaging technology and software.

Additionally, oversees high-capacity mail management systems.

Prepares reports for digital printing, imaging, and mailing systems in electronic formats.

Handles shipping and receiving of products and supplies, sorts and distributes incoming and outgoing mail/faxes, and applies necessary postage.

Provides maintenance and repair services for customer site equipment.

May also engage in bindery work, quality control, final checks, housekeeping, file services, call center representation, and reception duties, among others.

May perform various building support functions related to meeting setups and light maintenance tasks.

Duties:
Operates high-volume copy machines and performs binding and finishing tasks.

Utilizes high-capacity document imaging systems.

Employs document image handling software, along with MS Office and email systems for file management.

Opens, saves, and transfers PC files according to established protocols. Accesses document management systems as per established guidelines.

Ensures convenience copiers are functioning correctly, conducting daily quality inspections. Resolves paper jams and notifies technicians of specific issues. Maintains records for management reports and inventory of necessary supplies.

Distributes office supplies, fax transmissions, and mail to personnel or designated drop-off points as required. Calculates charges for completed jobs and maintains billing logs. Responds to and coordinates all service requests from customers. May perform filing duties based on specific customer needs. Delivers completed jobs to predetermined locations as necessary. Maintains daily meter and service logs. May travel between different facilities. Answers customer inquiries regarding job statuses or feasibility. Ensures the upkeep of convenience copier areas by maintaining cleanliness and adequate supplies. Handles duties related to the shipping and receiving of materials. May assist with meeting room and conference room setups. May perform light maintenance duties as assigned.

Utilizes various equipment including shrink-wrap machines, paper cutters, hole drills, bindery equipment, joggers, tape machines, stackers, electric staplers, and scales to complete contracted jobs.

Operates all copier equipment, calculators, fax machines, postage meters, and some PC systems.

Filing Duties:
Includes purging and archiving outdated documents. Performs additional duties as assigned.

Qualifications:
High school diploma or GED is required.

Strong customer service skills. Proficient PC skills.

Excellent organizational abilities and prioritization skills.

Quality control of materials. Capable of operating office machines and technical equipment.

Must be able to operate cutting machines, requiring standing for the entire shift, and lift up to 50 lbs when necessary.

Expectations:

  • Ability to lift 50 lbs
  • Stand for extended periods
  • Experience in printing, mailroom operations, machine operation, and mechanical aptitude is a plus


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