Senior IT Shared Services Manager
4 days ago
About the Role:
The Director of IT – Shared Services is a senior-level management position responsible for leading teams in our Information Technology department focused on Shared Services like Architecture, Engineering, Quality Assurance, Automation, and Agile Practices.
This role will partner with business teams to provide a capability roadmap, process mapping, program execution guidance, talent development, operational excellence, and strategic execution.
The Director of IT – Shared Services has a solid technical background and can manage multiple engineering and technical resources teams.
Key Responsibilities:
- Work closely with the Sr. Director of IT Architecture to set the vision, technology and architecture strategy tightly linked to SHI's business needs.
- Partner with business teams to provide a capability roadmap, process mapping, program execution guidance, talent development, operational excellence, and strategic execution.
- Maintain a high level of effectiveness through employee performance management activities while developing next-generation leaders.
- Contribute to and lead elements of the overall platform strategy and communicate your strategy and vision as you influence across the Enterprise.
- Create and operationalize new strategies and methods to address changing business needs and best position the team to support the organization.
- Partner with executives in the business and technology to establish relationships and networks that enable effective collaboration among groups and solicit feedback to build the effectiveness of the team's services.
- Utilize technical and architecture expertise to create architecture strategies and artifacts, review, provide feedback, and hone solutions produced by the team.
Requirements:
- A bachelor's degree in engineering, technology, analytics, or a related field.
- 10+ years of experience with architecture, software engineering, design patterns, quality assurance, and development processes.
- 10+ years of experience managing multiple high-performing teams in an IT Organization.
- Strong public speaking skills with the ability to simplify and explain complex problems to stakeholders of all levels across multiple functions.
- Ability to work with key stakeholders across the organization and seamlessly deliver results.
- Emotional intelligence, flexible work style, and excellent diplomatic skills across all levels of the organization.
What We Offer:
- Continuous professional growth and leadership opportunities.
- Health, wellness, and financial benefits to offer peace of mind to you and your family.
- World-class facilities and the technology you need to thrive – in our offices or yours.
Equal Employment Opportunity:
SHI GmbH is an equal employment opportunity employer and welcomes applications from diverse candidates.
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