Customer Experience Representative

5 days ago


Virginia Beach Virginia, United States Fulton Bank Full time
About the Role

Fulton Bank is seeking a highly motivated and customer-focused individual to join our team as a Universal Banker. As a key member of our Financial Center team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Drive proactive sales conversations through internal and outbound interactions, including appointment setting and effective lobby engagement.
  • Utilize the CRM system and other resources to foster relationship building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships.
  • Identify consumer and small business lending opportunities and partner with centralized lending group to ensure successful customer outcomes.
  • Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits.
  • Provide ongoing support to customers regarding products and services, perform customer maintenance requests, process teller transactions accurately, assist with operational activities and responsibilities, and maintain flexibility between performing sales and teller transactions.
  • Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.
Requirements
  • High School Diploma or equivalent.
  • 2 or more years of customer service or sales experience.
What We Offer

Fulton Bank offers a comprehensive benefits package to those who qualify, including medical plans, flexible spending account or health savings account, dental and vision insurance, life insurance, 401(k) program with employer match, paid time off programs, disability insurance coverage, and a robust wellness program with financial incentives.



  • Virginia Beach, Virginia, United States LoanCare Full time

    About LoanCareLoanCare is a leading national provider of mortgage loan subservicing, known for superior customer support and digital innovation. With over 30 years of experience, we manage over $300 billion in asset value.Job SummaryWe are seeking a highly skilled Customer Experience Representative to join our team. As a key member of our customer service...


  • Virginia Beach, United States Customer Labs Full time

    Designed Events Inc seeks a highly analytical and detail-focused professional to join their team as a Customer Insights Analyst. This role is essential for analyzing customer data to support strategic decisions, elevate the customer experience, and influence business strategies, marketing campaigns, and product development. In this role you can expect to...


  • Virginia Beach, Virginia, United States Navy Exchange Full time

    Job Summary:Serves as a key member of the Navy Exchange team, providing a premier customer service experience through communication via various channels, including social media, email, and phone. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle complex customer inquiries and complaints in a...


  • Virginia Beach, Virginia, United States LifeNet Health Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Experience Specialist to join our team at LifeNet Health. As a key member of our Client Services department, you will be responsible for providing exceptional customer service and administrative support to our internal and external customers, partners, and clients.Key...


  • Virginia Beach, Virginia, United States ProSol Full time

    About the Role:As a Client Account Representative at ProSol, you will be a key member of our customer-facing team, responsible for providing exceptional service to our clients. Your primary objective will be to greet, qualify, recommend, and close customer interactions, ensuring a positive experience for each customer.Key Responsibilities:Accurately...


  • Virginia Beach, Virginia, United States ProSol Full time

    About the Role:As a Client Account Representative at ProSol, you will be a key member of our customer-facing team, responsible for providing exceptional service to our clients. Your primary objective will be to greet, qualify, recommend, and close customer interactions, ensuring a positive experience for each customer.Key Responsibilities:Accurately...


  • Virginia Beach, United States ADS Full time

    **Job Title:** Customer Experience Associate **Location:** (ADS HQ Not Remote) Virginia Beach, VA ADS, Inc. began more than 20 years ago by outfitting Navy SEALS with quality dive equipment, and today we're proud to manage 3,000 supplier partnerships and over 50,000 products. **Please watch this video to learn more about ADS Inc!** **Responsibilities:** *...


  • Virginia Beach, United States Ultimate Charities Full time

    We collaborate with charitable organizations to spread the word about their programs and make a difference in the community. We are currently looking for a Customer Service Representative to join our expanding team. The Customer Service Representative will be the Fundraising and Marketing & Communications teams' first point of contact. The primary...


  • Virginia Beach, Virginia, United States Ynot Italian Inc Full time

    Job SummaryThe Customer Service Representative will be responsible for providing exceptional customer service to our guests. This includes taking orders, handling customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesTake orders and process transactions accurately and efficientlyProvide excellent customer service, ensuring a...


  • Virginia Beach, United States Labor Finders Full time

    Your Job We are looking for a customer-oriented service representative to provide product/services information as well as accurately and efficiently resolve any developing problems that our customers might face. The ideal candidate is excited to help customers and works with patience, understanding, and excellent communication. Customer service...


  • Virginia Beach, United States DBS Staffing Services, Inc. Full time

    DBS Staffing Services, Inc. is currently seeking a motivated and customer-focused Customer Service Representative to join our team. As a family-owned staffing company, DBS is dedicated to connecting talented individuals with reputable organizations in need of reliable and skilled employees. The Customer Service Representative will be the main point of...


  • Virginia Beach, United States DBS Staffing Services, Inc. Full time

    Job DescriptionJob DescriptionDBS Staffing Services, Inc. is currently seeking a motivated and customer-focused Customer Service Representative to join our team. As a family-owned staffing company, DBS is dedicated to connecting talented individuals with reputable organizations in need of reliable and skilled employees. The Customer Service Representative...


  • Virginia Beach, United States DBS Staffing Services, Inc. Full time

    Job DescriptionJob DescriptionDBS Staffing Services, Inc. is currently seeking a motivated and customer-focused Customer Service Representative to join our team. As a family-owned staffing company, DBS is dedicated to connecting talented individuals with reputable organizations in need of reliable and skilled employees. The Customer Service Representative...


  • Virginia Beach, United States Sentara Healthcare Full time

    Responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries related to Plan prescription benefits, eligibility or claim payment issues. Primarily responsible for handling incoming calls to effectivel Customer Service Representative, Customer Service, Representative, Retail, Healthcare


  • Virginia Beach, United States OED Solutions Full time

    We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients, grow into new markets and develop new campaigns. We provide full training and career advancement in this globally expanding industry. Our customer service representatives are the face of our clients to their high priority customers and specialize...


  • Virginia Beach, United States STIHL Incorporated Full time

    Identifies and processes dealer orders received by phone, fax, email or internet using STIHL Inc. call center technologies and in accordance with company standards. Responsible for ensuring orders are processed completely and accurately. Assists deal Customer Service Representative, Customer Service, Representative, Manufacturing, Retail


  • Virginia Beach, United States Caliber Collision Repair Services Full time

    Service Center. Virginia Beach - Lynnhaven. BENEFITS OF JOINING CALIBER - Benefits from day one: Immediately eligible for medical, dental and vision. Industry Comparable Pay Paid weekly and eligible for overtime. Paid Vacation & Holidays Begin ac Customer Service Representative, Customer Service, Representative, Retail, Service


  • Virginia Beach, United States Caliber Collision Repair Services Full time

    Service Center. Virginia Beach - Bayside Rd. BENEFITS OF JOINING CALIBER - Benefits from day one: Immediately eligible for medical, dental and vision. Industry Comparable Pay Paid weekly and eligible for overtime. Paid Vacation & Holidays Begin a Customer Service Representative, Customer Service, Representative, Retail, Service


  • Virginia Beach, United States Great Atlantic Management Full time

    Job DescriptionJob DescriptionSalary: $17We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide information, and attempt to resolve any emerging problems that our customers might face. The ideal CSR is professional and maintains a great attitude while on the phone with the...


  • Virginia Beach, United States U-Haul Full time

    Location: 140 S Plaza, Virginia Beach, Virginia 23452 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...