Telecommunications Supervisor

2 weeks ago


Phoenix, Arizona, United States Circet Full time
Job Title: Supervisor Installer-Wireline

Circet USA is a leading provider of Network Services solutions in North America, offering comprehensive solutions across ISP, OSP, Wireline, and Wireless.

Job Summary:

We are seeking a highly skilled Supervisor Installer-Wireline to join our team. As a key member of our operations team, you will be responsible for overseeing the installation of network equipment and cables in customer sites, ensuring high-quality results and customer satisfaction.

Key Responsibilities:
  • Oversight of installation forces performing the installation of network equipment and cables in customer sites.
  • Quality Inspection / Adherence
  • Good organizational Skills
  • Ensure activities comply with all company EHS policies and appropriate OSHA regulations, and to perform operational risk assessments to ensure that risks are mitigated in activities of Operations personnel.
  • Interact with customer field engineers and foremen (both financial and operational) ensuring that the installation product meets customer expectations and set standards, and KGPCo is compensated for agreed services.
  • Schedule and monitor installation manpower to ensure that hours used are at or below budgeted installation hours.
  • Coordinate manpower to perform material deliveries.
  • Conduct face-to-face project start (Method of Procedure) meetings with the customer.
  • Coordinate the efforts of subordinates to ensure project efficiencies, and to review/approve subordinate timesheets.
  • Determine appropriateness of additional compensation requests (change orders) from customers when the scope of installation changes or other factors when KGPCo should be additionally compensated.
  • Ensure subordinates and installers are adequately trained to perform activities to KGPCo and local standards.
  • Effectively communicate to subordinates, peers and higher management all pertinent issues.
  • Evaluate performance of subordinates, recommend retention, recommend advancement and recommend pay changes.
  • Ensure KGPCos project tracking programs and other required computer based programs are updated.
Qualifications:
  • High School Diploma and 3 years of experience in telecommunications installation
  • Must have good computer skills (MS Office suite, Great Plains, tailored company programs)
  • Excellent communication skills both written and verbal, leadership qualities, inter-personal skills, basic understanding of business finance (OP, GP, Budgeting, Estimating)
  • Concern for personal safety and have the ability to manage several business accounts
  • Must be able to demonstrate valid drivers license with acceptable driving record. Must be able to provide proof of insurance.

Circet USA is an Equal Opportunity Employer M/F/Veteran/Disability/Sexual Orientation/Gender Identity



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