Phlebotomy Specialist
20 hours ago
As a Phlebotomist at HonorHealth, you will be responsible for performing a variety of tasks requiring skills in phlebotomy and general office work, including customer service, clerical, and computer/data entry.
Key Responsibilities- Organize, prioritize, and obtain blood draw requests, including TRAUMAS, STATS, ASAP, TIMED, morning draws, and routine requests as received.
- Operate the hospital tube system to receive incoming specimens, distribute to appropriate areas, send labels for collection, and send reports and other requested items, according to hospital policy.
- Receive outpatient laboratory specimens and requisitions according to department policies, assuring correct specimen type and verifying complete patient identification information.
- Operate the Hospital Information System to order, cancel, add lab test requests, and retrieve patient information and specimen collection summaries, register patients, fax, and print chart reports.
- Remove bar code labels and distribute and organize them for daily procurement.
- Provide excellent customer service, greeting all visitors, patients, customers, and staff at the reception window or designated area.
- Operate telecommunication equipment, including telephones, pagers, and faxes, responding to queries, taking detailed messages, forwarding test results, and directing calls to appropriate areas.
- Maintain equipment and supplies, blood collection tray, work areas, and outpatient drawing stations.
- Handle incoming and outgoing mail for physician, patient, and department distribution.
- Oversee the training of new employees and assist the supervisor in the coordination of daily work assignments.
- Interface with nursing in the absence of the Team Leader and Supervisor to resolve most complaints in phlebotomy, specimen receiving, and processing, and customer service.
High School Diploma or GED required. Must have excellent communication and customer service skills, as well as the ability to work in a fast-paced environment.
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