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Records Management Supervisor
2 months ago
ABOUT JENNER & BLOCK
Jenner & Block LLP is a prestigious law firm with a global presence, recognized for its outstanding litigation, regulatory, and corporate transaction practices. The firm serves a diverse clientele, including Fortune 100 companies, technology innovators, and venture capitalists. The American Lawyer has honored Jenner & Block as the leading pro bono firm in the United States multiple times.
Information Governance Department Mission
The Information Governance Department is dedicated to protecting vital firm and client information, ensuring its accuracy, and maximizing its utility. Our role is essential to the success of our legal services, acting as the guardians of our partners' knowledge while ensuring compliance with regulatory standards. We strive to establish a secure and efficient information environment that adheres to the highest security and ethical standards.
Position Overview
The Information Governance Manager plays a crucial role within the Information Governance Department Management team, contributing to the firm’s information governance strategy by leading key initiatives related to the management of the firm’s information assets. As an expert in the field, the Information Governance Manager evaluates processes to ensure compliance and efficiency across all departmental functions. This role includes overseeing daily operations and supporting team members, while employing industry-standard methodologies and advanced information governance technologies to manage the secure handling of client and business records.
Skills & Competencies
- Ability to work autonomously with minimal supervision.
- Strong verbal and written communication skills to engage with key stakeholders.
- Sound judgment with the ability to escalate issues appropriately.
- Excellent organizational skills, capable of prioritizing and managing multiple tasks.
- Analytical and research skills to identify challenges and develop solutions.
- Ability to recognize risks and areas needing process enhancements.
- Thorough understanding of the firm’s records and information governance policies.
- Capability to articulate information governance best practices to all staff levels.
- Ability to assess and apply appropriate disposition for various legal documents and records.
Essential Job Functions
- Oversees training for IG team members.
- Manages assignments and performance expectations for IG team members.
- Provides ongoing feedback and coaching to enhance team performance.
- Supervises daily operations of the IG Department, including digital file management and retention strategies.
- Ensures compliance with processes, conducting quality control and tracking production.
- Assists in strategic planning and process analysis for the department.
- Maintains and analyzes the records management system to ensure data integrity.
- Acts as project manager for all records and information management initiatives.
- Facilitates secure transfer processes for both hardcopy and electronic files.
- Conducts occasional travel as necessary for departmental needs.
- Performs additional duties and projects as assigned.
Experience and Qualifications
- Preferred educational background in library science, information technology, or records management.
- A minimum of two years in a supervisory or management role is required.
- At least three years of experience in records management or information governance within a legal context is essential.
- Certifications such as Certified Records Manager or Information Governance Professional are advantageous.
- Advanced knowledge of information governance principles and technologies is required.
- Experience with legal hold management and lifecycle management of client files is essential.
- Proficiency in Records Management Systems, particularly FileTrail, is preferred.
- Experience with Document Management Systems, especially NetDocuments, is advantageous.
- Strong skills in electronic file management and project management methodologies are required.
- Proficiency in Microsoft Office applications is necessary.
- Physical capability to lift up to 50 lbs.
Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are made without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, genetic information, sexual orientation, gender identity, or any other protected status.
