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Front Desk Representative

2 months ago

Allen, Texas, United States American Family Care Full time
Job Summary

We are seeking a highly skilled and compassionate Front Desk Representative to join our team at American Family Care. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.

Key Responsibilities
  • Check-in patients in a timely and efficient manner, ensuring all necessary paperwork is completed and accurate.
  • Answer phone calls and respond to patient inquiries in a professional and courteous manner.
  • Verify patient insurance and demographic information to ensure accurate billing and records.
  • Maintain patient records and update information as necessary to ensure accurate and up-to-date records.
  • Assist with administrative tasks such as filing, faxing, and scanning documents.
  • Ensure a clean and organized reception area, maintaining a high level of professionalism and attention to detail.
Requirements
  • 1 year of clinical experience in a patient care setting is preferred.
  • BLS certification within 30 days of start required.
  • Strong customer service skills and ability to work effectively in a fast-paced environment.
  • Knowledge of medical terminology and procedures is a plus.
  • Proficiency in using phone systems and other office equipment.
  • Excellent communication and customer service skills.
  • Strong attention to detail and organizational abilities.
  • Ability to multitask and prioritize tasks effectively.
About American Family Care

American Family Care is a leading provider of urgent care, accessible primary care, and occupational medicine. We are committed to providing high-quality patient care and exceptional customer service in a kind and caring environment. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.