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Patient Service Representative
2 months ago
We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Axia Women's Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support to our patients and medical staff.
Key Responsibilities- Greets patients and visitors, and directs them to the appropriate waiting area or staff member.
- Answers and directs phone calls, and responds to voicemails and messages.
- Activates patient files and performs registration functions for new and existing patients.
- Schedules patient appointments and finalizes patient schedules for the previous day.
- Collects and records copays as required, and explains financial requirements to patients.
- Maintains confidentiality regarding all patients, and adheres to infection control/safety guidelines and confidentiality policies through HIPAA compliance.
- High school diploma or equivalent required.
- Previous experience in a medical office setting preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities and business needs.
- Flexibility and willingness to work 40 hours per week.
Axia Women's Health offers a comprehensive benefits package, including:
- Immediate 401(k) matching contribution with no vesting period.
- Generous PTO offering with additional time off for volunteering.
- Choice of multiple medical insurance plans to best meet your needs, with premiums as low as $8 per pay.
- Access to Axia providers at little to no cost through Axia's medical insurance.
- Axia-paid life insurance, short term and long term disability.
- Free counseling for colleagues and family members, including parents and parents-in-law.
- Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more.
At Axia Women's Health, we're passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.
