Team Member

2 days ago


Queens, New York, United States Shan E Panjab Full time
About the Role

We are seeking a highly motivated and customer-focused Crew Member to join our team at Shan E Panjab. As a Crew Member, you will play a vital role in delivering exceptional guest experiences and ensuring the highest level of service quality.

Key Responsibilities
  • Team Environment: Foster a positive and respectful team culture by communicating effectively with colleagues, responding positively to feedback, and holding yourself accountable for your responsibilities.
  • Operations Excellence for Guest Satisfaction: Prioritize guest satisfaction by responding promptly to their needs, resolving issues with urgency, and adhering to brand standards and systems.
  • Profitability: Contribute to sales growth by suggestive selling, preparing products according to recipes and procedures, and following cash handling, cleanliness, food safety, and restaurant safety protocols.
Requirements
  • Skills: Previous Dunkin experience is preferred, and you must be able to fluently speak and read English, count money accurately, and be authorized to work in the United States.
  • Competencies: Demonstrate a guest-focused mindset, passion for results, and problem-solving and decision-making skills.
What We Offer
  • Employee Benefits: Enjoy employee discounts, flexible scheduling, health insurance, paid time off, and complimentary break meals (dependent on hours worked).

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