Team Member

7 days ago


Queens, New York, United States Shan E Panjab Full time

Job Summary:

Shan E Panjab is seeking a highly motivated and customer-focused Crew Member to join our team. As a Crew Member, you will be responsible for delivering exceptional guest experiences and ensuring the highest level of service quality.

Key Responsibilities:

  • Team Environment:
    • Communicate effectively with fellow team members, promoting a positive and respectful work environment.
    • Respond positively to feedback and direction, demonstrating a commitment to personal growth and development.
    • Adhere to schedule and arrive ready to work on time, ensuring seamless operations.
  • Operations Excellence for Guest Satisfaction:
    • Prioritize guest satisfaction, ensuring each guest has a positive experience.
    • Respond promptly to guest needs, resolving issues with a sense of urgency.
    • Adhere to brand standards and systems, maintaining a clean and organized workspace.
    • Complete all required training and support the training of other team members.
  • Profitability:
    • Suggestive sell to increase sales, promoting a culture of revenue growth.
    • Prepare products according to recipes and procedures, ensuring quality and consistency.
    • Follow all procedures related to cash handling, cleanliness, food safety, and restaurant safety and security.
    • Comply with all restaurant, brand, and franchisee policies.
  • Qualifications:
    • Dunkin' experience preferred.
    • Must be able to fluently speak and read English.
    • Capable of counting money.
    • Must be authorized to work in the United States.

Required Competencies:

  • Guest Focus.
  • Passion for Results.
  • Problem Solving and Decision Making.

Benefits:

  • Employee discount.
  • Flexible schedule.
  • Health insurance.
  • Paid time off.
  • Complimentary break meal (depending on number of hours worked).

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