Team Member
7 days ago
Job Summary:
Shan E Panjab is seeking a highly motivated and customer-focused Crew Member to join our team. As a Crew Member, you will be responsible for delivering exceptional guest experiences and ensuring the highest level of service quality.
Key Responsibilities:
- Team Environment:
- Communicate effectively with fellow team members, promoting a positive and respectful work environment.
- Respond positively to feedback and direction, demonstrating a commitment to personal growth and development.
- Adhere to schedule and arrive ready to work on time, ensuring seamless operations.
- Operations Excellence for Guest Satisfaction:
- Prioritize guest satisfaction, ensuring each guest has a positive experience.
- Respond promptly to guest needs, resolving issues with a sense of urgency.
- Adhere to brand standards and systems, maintaining a clean and organized workspace.
- Complete all required training and support the training of other team members.
- Profitability:
- Suggestive sell to increase sales, promoting a culture of revenue growth.
- Prepare products according to recipes and procedures, ensuring quality and consistency.
- Follow all procedures related to cash handling, cleanliness, food safety, and restaurant safety and security.
- Comply with all restaurant, brand, and franchisee policies.
- Qualifications:
- Dunkin' experience preferred.
- Must be able to fluently speak and read English.
- Capable of counting money.
- Must be authorized to work in the United States.
Required Competencies:
- Guest Focus.
- Passion for Results.
- Problem Solving and Decision Making.
Benefits:
- Employee discount.
- Flexible schedule.
- Health insurance.
- Paid time off.
- Complimentary break meal (depending on number of hours worked).
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