Front Desk Coordinator

2 weeks ago


Atlanta, Georgia, United States NorthPoint Search Group Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at NorthPoint Search Group Inc. As a Front Desk Receptionist, you will be responsible for providing exceptional customer service to our patients, answering phone calls, and performing various administrative tasks.

Key Responsibilities
  • Answer and direct phone calls in a timely and professional manner
  • Greet patients, caregivers, and other guests in a friendly and welcoming manner
  • Ensure the waiting room environment is clean and comfortable for guests
  • Monitor patient wait times and notify the Clinical Manager of patients arriving without a scheduled appointment
  • Assist patients/caregivers with registration forms as needed
  • Collect co-pays, if applicable
Requirements
  • High School Diploma or GED Equivalent
  • 2 years of experience as a receptionist in a physician's office
  • 2 years of experience using a billing management software system
  • Excellent organizational, communication, and customer service skills
  • Excellent attention to detail
  • Ability to multitask and work in a fast-paced environment
What We Offer
  • Excellent benefits package, including 2 weeks of vacation, 6 sick days, 401k eligibility after 6 months, profit sharing, and medical insurance
  • Bonus program with a monthly bonus paid to employees who meet their monthly goals
  • Opportunity to work in a dynamic and patient-centric environment


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