Customer Service Representative

1 day ago


West Columbia, South Carolina, United States Nick Shelly - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet their insurance and financial service needs.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their inquiries and concerns in a timely and professional manner.
  • Needs Assessment: Identify customers' needs and provide them with tailored solutions to meet their insurance and financial service needs.
  • Product Education: Educate customers about our insurance options and financial services, helping them to make informed decisions about their financial well-being.
  • Lead Generation: Develop leads and schedule appointments with customers to discuss their insurance and financial service needs.
What We Offer
  • Competitive Compensation: Earn a competitive salary plus commission/bonus, providing you with a stable and secure income.
  • Opportunities for Advancement: As a key member of our team, you will have opportunities for advancement and professional growth within our agency.
  • Flexible Work Arrangements: Enjoy flexible work arrangements, including a balance of work and personal time, to help you maintain a healthy work-life balance.
  • Professional Development: Receive ongoing training and development opportunities to help you build your skills and knowledge in the insurance and financial services industry.
Requirements
  • Customer Focus: Possess a strong customer focus, with excellent communication and interpersonal skills.
  • Business Acumen: Have a basic understanding of business principles and practices, including marketing and sales.
  • Technical Skills: Be proficient in using computer software and technology to manage customer relationships and sales activities.
  • Teamwork: Be able to work effectively as part of a team, collaborating with colleagues to achieve common goals and objectives.


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