Business Operations Coordinator

5 days ago


Santa Monica, California, United States Midway Car Rental Full time
Job Overview:
Midway Car Rental is a leading provider of car rental services in the Los Angeles area. We are seeking a highly motivated and customer-focused individual to join our team as a Rental Services Associate.

In this role, you will be responsible for providing exceptional customer service while applying focused sales techniques to determine customer needs. You will also be expected to understand the ins and outs of the business with an ownership attitude.

Key Responsibilities:
  • Demonstrate exceptional customer service skills while working in a fast-paced collaborative environment.
  • Understand the vehicle fleet and provide information on options and additional services offered.
  • Prepare rental and return documents accurately and completely.
  • Be knowledgeable about rates, additional charges, rental terms and conditions.
  • Process the Daily Business Report and other revenue reporting functions efficiently.

Requirements:
  • 1-2 years of customer service experience.
  • Ability to work in a fast-paced collaborative environment.
  • 6+ months of sales experience.
  • Strong English communication skills, both verbal and written.
  • Extremely high energy level.

Compensation:
  • $19.50-$21.50 per hour plus bonus.
  • The exact starting compensation will be determined at the time of hire and will depend on various factors.

Benefits:
  • Paid holidays, vacations, and sick days off.
  • Medical, dental, and vision insurance for full-time employees after 60 days.
  • 401(k) participation and Employee Stock Ownership Plan after 6 months.


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