Sales Associate

2 days ago


Clarion, Iowa, United States Howell Machine Full time
Job Summary

As a Sales Associate at Howell Machine, you will play a vital role in assisting customers in finding and purchasing the required merchandise in a retail environment while encouraging customers to purchase products. This position reports directly to the Retail Store Manager and requires a strong focus on customer service and sales.

Key Responsibilities:
  • Greet Customers and Meet Their Needs: Ensure that customers receive a warm and welcoming experience, and that their needs are met promptly and efficiently.
  • Product Knowledge and Sales: Maintain a thorough knowledge of current sales, promotions, policies regarding payment and exchanges, and security practices to effectively promote products and services to customers.
  • Handling Cash and Merchandise: Handle money responsibly, including the use of cash registers, counting money, balancing cash drawers, separating charge slips, coupons, and vouchers, and making deposits.
  • Zone Merchandise and Maintain Store Appearance: Zone merchandise to ensure that products are displayed in an attractive and appealing manner, and maintain the cleanliness and neatness of the store for presentation.
Additional Responsibilities:
  • Learn Company Policies and Procedures: Required to learn and understand company policies and procedures to ensure compliance and effective performance.
  • Security and Loss Prevention: Watch for and recognize security risks and thefts, and know how to prevent or handle these situations to protect company assets.
  • Housekeeping and Maintenance: Perform housekeeping duties, including unloading merchandise from trucks, to maintain a clean and organized store environment.
  • Other Duties as Assigned: Perform any other duties assigned by your supervisor to ensure the smooth operation of the store.
Qualifications:
  • Experience and Education: Some retail and/or customer service-related experience, and a High School Diploma or GED preferred.
  • Communication Skills: Strong communication skills to effectively interact with customers and colleagues.
  • Responsibility and Adaptability: Maintain a pleasant working environment while providing excellent customer service, even during complications and/or conflicts.
  • Working Conditions: Ability to maintain a pleasant demeanor even when being treated unfairly by customers, and to perform tasks that require sitting, standing, climbing, lifting, pulling, carrying, and motor coordination.

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