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Logistics Training Manager

1 month ago

Pittsburgh, Pennsylvania, United States Hybrid Global Logistics Services Full time
Job Title: Logistics Training Manager

The Logistics Training Manager will play a pivotal role in the success of our team at Hybrid Global Logistics Services. This individual will be responsible for developing and implementing training programs to enhance the skills of our sales team, ensuring they are equipped to provide exceptional customer service and drive business growth.

Key Responsibilities:
  • Collaborate with operations to ensure seamless customer experience
  • Develop and maintain a comprehensive training program to meet business objectives
  • Conduct regular training sessions to educate new employees on prospecting, lead generation, and customer relationship management
  • Prepare educational materials, including tutorials, videos, and presentations, to support training initiatives
  • Work closely with management to improve the sales training process and enhance employee engagement
Requirements:
  • Bachelor's degree in a related field
  • Minimum 2 years' experience in managing transportation needs of shippers
  • Previous training/coaching experience within the transportation logistics industry
  • Fundamental understanding of carrier procurement practices and operational load movement processes
  • Excellent communication and interpersonal skills
Benefits:
  • Competitive salary and performance bonuses
  • Comprehensive benefits package, including health, dental, and vision insurance
  • Paid time off and vacation holidays
  • 401(k) plan with company matching