Logistics Coordinator

4 weeks ago


Pittsburgh, Pennsylvania, United States R&R Family of Companies Full time
Job Overview

As a Logistics Coordinator at R&R Family of Companies, you will play a vital role in ensuring the smooth operation of our logistics services. Your primary responsibility will be to provide exceptional customer support to internal and external customers through phone calls and emails.

Key Responsibilities:

  • Provide timely and effective customer support to internal and external customers.
  • Coordinate with agents and customers to ensure seamless communication and resolution of issues.
  • Assist with billing and data entry for the LTL operation.
  • Review shipments in transit to ensure deliveries meet customer expectations.

Requirements:

  • Previous customer service experience.
  • Previous work history within logistics, trucking, 3PL brokerage, etc.
  • Experience with the Microsoft Office Suite and ERP systems.
  • Ability to multitask, prioritize, and manage time efficiently.
  • Excellent verbal and written communication skills.

Benefits:

  • Comprehensive benefits package, including medical, dental, and retirement plans.
  • Opportunities for professional growth and development within a rapidly expanding logistics firm.
  • Collaborative and inclusive work environment that values teamwork and innovation.
  • Exposure to a diverse range of clients and industries, contributing to a well-rounded professional experience.


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