Advanced Patient Care Specialist
1 week ago
Senior Patient Services Representative - Orthopedics
At Houston Methodist, the Senior Patient Services Representative plays a crucial role in enhancing the patient experience by managing check-in and check-out processes as well as scheduling appointments. This position involves handling complex scheduling tasks and serving as a mentor to junior staff members. Responsibilities also include ensuring accurate claims submissions and supporting various revenue cycle functions. Additional duties encompass providing operational assistance and patient service tasks tailored to departmental needs.
Key Responsibilities:
PEOPLE ESSENTIAL FUNCTIONS- Fosters a collaborative and positive work environment, actively engaging with team members to achieve departmental goals.
- Executes patient check-in and check-out procedures, ensuring accurate data entry for scheduling and registration to facilitate financial clearance.
- Manages patient flow efficiently, addressing any issues that may cause service delays or cancellations.
- Acts as a mentor for less experienced staff, providing guidance and resolving complex issues.
- Utilizes exceptional communication skills to deliver high-quality service to patients, physicians, and team members.
- Contributes to overall satisfaction among patients, employees, and physicians while supporting effective revenue cycle processes.
- Assists with departmental correspondence and generates necessary reports as required.
- Serves as a liaison among patients, medical staff, and external parties to resolve access and service quality issues.
- Inputs patient and operational data into various systems with accuracy and timeliness.
- Ensures compliance with patient confidentiality and HIPAA regulations while conveying necessary information.
- Accurately records information related to charge entry, registration, and insurance verification to meet financial objectives.
- Organizes workload effectively to minimize overtime and prioritizes tasks efficiently.
- Utilizes departmental resources responsibly and participates in inventory management.
- Demonstrates initiative in improving job functions and suggests process enhancements for better patient flow.
- Seeks opportunities for continuous learning and professional development.
Qualifications:
EDUCATION- High School diploma or equivalent.
- Minimum of five years of experience, including three years in a related healthcare role.
- N/A
KNOWLEDGE, SKILLS, AND ABILITIES
- Demonstrates the necessary skills and competencies for safe job performance.
- Proficient in English, both written and verbal, to effectively communicate with patients and staff.
- Strong customer service orientation with excellent phone and scheduling abilities.
- Basic computer skills, including proficiency in word processing and electronic medical record systems.
- Familiarity with medical terminology and revenue cycle components.
- Capable of analyzing and resolving problems effectively.
This job description is not exhaustive; the employee may also perform other related duties as assigned. Houston Methodist reserves the right to modify job responsibilities as necessary.
-
Clinical Nurse Specialist
2 weeks ago
Port Washington, New York, United States Houston Methodist Clear Lake Hospital Full timeJOB SUMMARYAt Houston Methodist Clear Lake Hospital, the Clinical Nurse Specialist for Wound Care plays a pivotal role in delivering expert, integrated, and cost-effective patient care. This position focuses on coordinating clinical services for high-risk patients facing complex health challenges across various care settings. As a key clinical resource and...
-
Customer Care Specialist
3 days ago
Port Washington, New York, United States Sandata Technologies Full timeAbout Sandata TechnologiesSandata Technologies is a leading provider of software technology solutions serving the home care and I/DD industries. Our innovative solutions have been implemented by thousands of provider agencies, state payers, and managed care organizations across the United States.Job SummaryWe are seeking a motivated and service-oriented...
-
Customer Care Specialist
4 days ago
Port Washington, New York, United States Sandata Technologies Full timeAbout Sandata TechnologiesSandata Technologies is a leading provider of software technology solutions serving the home care and I/DD industries. Our innovative solutions have been implemented by thousands of provider agencies, state payers, and managed care organizations across the United States.Job SummaryWe are seeking a motivated and service-oriented...
-
Certified Nursing Assistant
2 weeks ago
Port Jervis, New York, United States Health Alliance Full timePosition Overview:The Certified Nursing Assistant plays a crucial role in delivering personal care and treatment to patients within a healthcare facility under the guidance of a Registered Nurse. This position involves performing clinical support tasks and assisting with patient care techniques, ensuring patients are prepared for various treatments and...
-
Patient Care Support Specialist
2 weeks ago
Port Chester, New York, United States Sonic Healthcare Full timePosition Overview:As a vital part of our organization, the Customer Service Representative plays a crucial role in delivering exceptional service to our clients. This entry-level position is designed for individuals who are passionate about patient care and possess strong problem-solving skills.Key Responsibilities:Respond to incoming calls, faxes, and...
-
Patient Care Support Specialist
1 week ago
Port Chester, New York, United States CBLPath Full timePosition Overview:Are you passionate about enhancing patient experiences?As a key player in our organization, you will excel in managing patient specimens with exceptional problem-solving skills and a commitment to quality service. This role offers an opportunity to contribute to the health and wellness of our communities while being part of a supportive and...
-
Patient Care Support Specialist
2 weeks ago
Port Chester, New York, United States CBLPath Full timePosition Overview:Quality Service is Our CommitmentAs a vital member of our team, you excel in managing patient inquiries and ensuring a seamless experience for our clients. Your dedication to problem-solving and patient care drives you to maintain operational excellence. You are seeking a rewarding role that offers comprehensive benefits, a supportive...
-
Advanced Practice Provider Opportunity
4 hours ago
Port Jefferson, New York, United States OneOncology Full timeEndocrinology Specialist OpportunityAbout the OpportunityNew York Health, a leading healthcare provider, is seeking a skilled Advanced Practice Provider to join our team in Endocrinology. As a valued member of our organization, you will have the opportunity to work with a talented team of healthcare professionals, providing high-quality patient care and...
-
Patient Care Support Specialist
1 week ago
Port Chester, New York, United States CBLPath Full timePosition Overview:Excellence is our standard -- is it yours?As a vital part of our operations, you excel in managing patient inquiries and ensuring seamless service delivery. Your problem-solving skills, dedication to patient welfare, and commitment to operational efficiency set you apart. We offer competitive benefits, a supportive environment, and pathways...
-
Client Service Representative
4 days ago
Port Chester, New York, United States CBLPath Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Client Service Representative to join our team at CBL Path, Inc. as a Patient Care Specialist. In this role, you will provide exceptional customer service to our clients, resolving issues and answering questions related to our laboratory services.Key ResponsibilitiesRespond to client inquiries...
-
Practical Nursing Specialist
2 weeks ago
Port Washington, New York, United States ProMed Staffing Resources Full timeJoin Our Team as a Practical Nursing Specialist!ProMed Staffing Resources is seeking dedicated Practical Nursing Specialists to provide exceptional care in various healthcare settings. We offer flexible shifts to accommodate your schedule.Compensation: Weekly payKey Responsibilities:1. Administer medications as directed by healthcare providers.2. Monitor...
-
Client Service Representative
2 days ago
Port Chester, New York, United States CBLPath Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Client Service Representative to join our team at CBL Path, Inc. as a Patient Care Specialist. In this role, you will provide exceptional customer service to our clients, resolving product and service issues, and ensuring seamless communication with our internal laboratory operations team and...
-
Patient Care Associate
2 weeks ago
Port Jefferson, New York, United States Catholic Health Service Full timeOverviewAt Catholic Health Service, our primary mission is to enhance the well-being of our communities. We collaborate to deliver empathetic care and apply evidence-based practices to elevate outcomes for every patient, consistently.Our commitment lies in serving the Long Island area, and we invite you to join our team of healthcare professionals to...
-
Patient Registration Specialist
2 weeks ago
Port Jervis, New York, United States WMC Health Network Full timeOverview:The Patient Registration Specialist is responsible for gathering demographic and insurance details from patients while initiating their medical treatment journey. This role involves utilizing various systems to address account-related inquiries and resolve registration and insurance issues. The position emphasizes exceptional customer service and...
-
Customer Care Specialist
2 weeks ago
Port Washington, New York, United States Delta Faucet Full timeObjective: We are seeking a dynamic customer care specialist to enhance our team at Delta Faucet. This role involves acting as a bridge between our customers and the company, providing essential product insights and addressing any challenges that may arise. The ideal candidate is enthusiastic about assisting customers, demonstrating patience, clarity, and...
-
Anesthesia Support Specialist
2 weeks ago
Port Washington, New York, United States Houston Methodist Full timePosition OverviewWork Schedule: 2-12 Hour ShiftsAt Houston Methodist, the Anesthesia Support Specialist plays a crucial role in assisting anesthesia providers and collaborating with the interprofessional healthcare team. This position is integral to patient care throughout various stages of medical procedures. Responsibilities include supporting...
-
Operating Room Technician
7 days ago
Port Jervis, New York, United States Bon Secours Community Hospital Full timeJob Summary:The Surgical Technologist - Perioperative Care Specialist is responsible for providing high-quality patient care and support during surgical interventions at Bon Secours Community Hospital. This role requires strong communication and teamwork skills, as well as the ability to maintain a sterile environment and ensure the smooth operation of the...
-
Specialist in Orthopedic and Trauma Surgery
4 days ago
Port Ewen, New York, United States Quantum Ventures Full timeAbout the RoleWe are seeking a highly skilled Specialist in Orthopedics and Trauma Surgery to join our team at Quantum Ventures. As a key member of our medical staff, you will be responsible for providing exceptional patient care and contributing to the development of our clinic.Key ResponsibilitiesLeadership and Collaboration: Participate in the...
-
Patient Care Technician
2 weeks ago
Port Jefferson, New York, United States Northwell Health Full timeJob OverviewAs a vital member of our healthcare team, the Patient Care Technician is responsible for delivering essential support to patients, ensuring their comfort and safety throughout their care journey.Key Responsibilities1. **Basic Patient Care**: Provide fundamental care activities tailored to the individual needs of patients, considering their age...
-
Patient Care Technician
2 weeks ago
Port Jervis, New York, United States WMC Health Full timeJob Overview:Position Summary:The Patient Care Technician plays a crucial role in delivering compassionate personal care and treatment to patients within a healthcare facility, working under the guidance of a Registered Nurse. This role encompasses a variety of clinical support tasks and patient care methodologies, as well as preparing patients for various...
