Customer Service Coordinator
3 weeks ago
We are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at CSW Industrials Inc. The successful candidate will be responsible for ensuring the timely and accurate fulfillment of customer orders, as well as providing exceptional customer service and support.
Key Responsibilities- Coordinate and process customer orders, including entering orders into our database and preparing orders for scheduling.
- Communicate effectively with customers, field representatives, and internal teams to ensure seamless order fulfillment and resolution of any issues.
- Maintain accurate records of customer interactions and order history.
- Provide special pricing and quotes to customers as needed.
- Collaborate with cross-functional teams to resolve customer complaints and issues.
- High School diploma or equivalent required.
- 3-5 years of experience in customer service or account management, preferably in the manufacturing industry.
- Proficient in MS Office Suite and ability to learn new software systems.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- A competitive salary and benefits package, including health insurance, dental insurance, disability insurance, life insurance, flexible spending account, health savings account, vision insurance, paid time off, paternity leave, employee assistance program, tuition reimbursement, and 401(k) matching.
- A dynamic and supportive work environment with opportunities for professional growth and development.
- A commitment to diversity, equity, and inclusion, with a focus on creating a workplace that values and respects all employees.
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Customer Service Coordinator
1 week ago
Wichita, Kansas, United States CSW Industrials Inc. Full timeJob Title: Customer Service CoordinatorJob Summary:We are seeking a highly motivated and organized Customer Service Coordinator to join our team at CSW Industrials Inc. As a Customer Service Coordinator, you will be responsible for ensuring the timely and accurate fulfillment of customer orders, providing exceptional customer service, and collaborating with...
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Customer Service Coordinator
3 weeks ago
Wichita, Kansas, United States Ashcroft Full timeJob SummaryAshcroft is seeking a highly organized and detail-oriented Customer Service Coordinator to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, coordinating order fulfillment, and ensuring timely delivery of products and services.Key ResponsibilitiesRespond to customer...
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Customer Service Representative
3 weeks ago
Wichita, Kansas, United States Pilot Freight Service Full time**Customer Service Opportunity at Pilot Freight Services****Job Summary**Pilot Freight Services is seeking a part-time Customer Service Representative to join our team in McAllen, TX.**Key Responsibilities:**• Communicate effectively with customers, cartage agents, and station personnel.• Provide accurate rate quotes for shipments.• Track and resolve...
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Customer Service Representative
2 weeks ago
Wichita, Kansas, United States Pilot Freight Service Full timePilot Freight Services is seeking a part-time Customer Service Representative for our McAllen, TX location.Key Responsibilities:Frequent and accurate communication with customers, cartage agents, and other station and company personnel.Provide rate quotes on shipments and track their progress.Coordinate recovery and delivery schedules with cartage agents and...
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Customer Service Representative
3 weeks ago
Wichita, Kansas, United States Pilot Freight Service Full timeJob Summary:The Customer Service Agent 2 is responsible for providing exceptional customer service to all callers. They answer incoming calls and troubleshoot any issues, ensuring a high level of satisfaction for our customers.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issuesAssist pilot stations and cartage agents...
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Customer Service Representative
5 days ago
Wichita, Kansas, United States Pilot Freight Service Full timeJob Title: Customer Service 3Job Summary:Pilot Freight Services is seeking a full-time Customer Service 3 Agent for our La Vergne, TN location.Key Responsibilities:Provide exceptional customer service to all callers, answering incoming calls and troubleshooting any issues.Assist pilot stations and cartage agents with their queries and concerns.Monitor and...
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Customer Service Representative
2 weeks ago
Wichita, Kansas, United States Pilot Freight Service Full timeJob Title: Customer Service 3Job Summary:Pilot Freight Services is seeking a full-time Customer Service 3 Agent for our La Vergne, TN location.Key Responsibilities:Provide exceptional customer service to all callers, answering incoming calls and troubleshooting any issues.Assist pilot stations and cartage agents with their queries and concerns.Monitor and...
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Customer Service Representative
2 weeks ago
Wichita, Kansas, United States Pilot Freight Service Full timeJob Summary:Pilot Freight Services is seeking a full-time Customer Service Agent to join our team in La Vergne, TN.Key Responsibilities:Provide exceptional customer service to all callers, answering incoming calls and troubleshooting any issues.Assist pilot stations and cartage agents with their queries and concerns.Monitor and respond to customer inquiries...
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Customer Service Representative
2 weeks ago
Wichita, Kansas, United States Pilot Freight Service Full timeJob Summary:Pilot Freight Services is seeking a Customer Service 2 Agent - Inbound Dispatcher for our Orlando, FL terminal. The hours of the job will be 6:30am - 3:00pm.Key Responsibilities:Provide customer service to all callers and troubleshoot any issues.Assist pilot stations and cartage agents.Proactively manage the scheduling of local cartage's daily...
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Customer Service Manager
3 weeks ago
Wichita, Kansas, United States Omni Aerospace, Inc Full timeJob SummaryWe are seeking a highly skilled Customer Service Manager to lead our team in delivering exceptional service and operational performance to our customers at Omni Aerospace, Inc.Key ResponsibilitiesOversee all areas and duties of Customer Service for a precision machine shop, ensuring excellent service and quality parts delivery.Communicate...
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Customer Experience Coordinator
2 weeks ago
Wichita, Kansas, United States TJ Maxx Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Experience Coordinator to join our team at TJ Maxx. As a key member of our store team, you will be responsible for promoting an exceptional customer experience, leading by example, and ensuring a positive and engaging environment for our customers and associates.Key...
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Customer Experience Coordinator
2 weeks ago
Wichita, Kansas, United States TJ Maxx Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Coordinator. In this role, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.Key ResponsibilitiesCreate a positive internal and...
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Customer Service Engineer
2 weeks ago
Wichita, Kansas, United States Txtav Full timeJob SummaryWe are seeking a highly skilled Customer Service Engineer to join our team at Txtav. As a key member of our organization, you will provide technical and engineering coordination between customers, marketing, and engineering/manufacturing teams.Key ResponsibilitiesPrepare technical proposals and problem summaries for company-wide usage.Provide...
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Fire Service Coordinator
3 days ago
Wichita, Kansas, United States Johnson Controls Full timeUnlock Your Potential with Johnson ControlsAs a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. We're seeking a highly skilled and motivated individual to join our team as a Fire Service Coordinator.This role requires a strong administrative...
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Fire Service Coordinator
2 weeks ago
Wichita, Kansas, United States Johnson Controls International Full timeUnlock Your Potential with Johnson ControlsAs a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet. We're seeking a highly skilled and motivated individual to join our team as a Fire Service Coordinator.Key Responsibilities:Provide exceptional customer...
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Customer Service Representative
7 days ago
Wichita, Kansas, United States Mass Markets Full timeCustomer Service Agent at Mass MarketsWe are seeking a skilled and customer-focused Customer Service Agent to join our team at Mass Markets. As a Customer Service Agent, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Key Responsibilities:Ensure first call resolution through problems solving...
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Customer Service Engineer
2 weeks ago
Wichita, Kansas, United States Txtav Full timeJob SummaryTo provide technical and engineering coordination between the customer, Marketing and Engineering/Manufacturing. Prepares technical proposals and problem summaries for company-wide usage. Provides service facilities, field service personnel and aircraft operators with technical assistance.Key ResponsibilitiesOrganizes, writes and prepares...
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Customer Service Representative
7 days ago
Wichita, Kansas, United States Mass Markets Full timeCustomer Service RepresentativeAt Mass Markets, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Key Responsibilities:Ensure first call resolution through effective...
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Customer Service Lead
2 weeks ago
Wichita, Kansas, United States Shopnorthwoodsmall Full timeCustomer Service LeadAt Shopnorthwoodsmall, we're committed to delivering exceptional customer experiences. As a Customer Service Lead, you'll play a vital role in driving profitable sales and ensuring our customers receive top-notch service.Key Responsibilities:Lead by example, demonstrating excellent customer service behaviors and ensuring front-end...
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Customer Service Director
2 weeks ago
Wichita, Kansas, United States Omni Aerospace, Inc Full timeCustomer Service ManagerOmni Aerospace, Inc is seeking a highly skilled Customer Service Manager to lead our customer-facing team. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring the highest level of satisfaction for our clients.Key Responsibilities:Oversee all customer service...