Sales and Service Specialist

3 weeks ago

Middletown, United States Disability Solutions Full time
Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time career opportunity (approximately 40 hours per week) based out of our New Castle County financial centers in Middletown, DE. Must be available to be scheduled around branch operation hours (no Sundays).

Responsible for providing an exceptional Financial Center customer experience by handling every customer need from service to sales with passion and enthusiasm. Provide customers with a one stop experience to fulfill all of their financial needs from account opening and maintenance to processing transactions. Focus on customer-centric conversations to deepen relationships and become a trusted advisor. Actively promote a variety of banking solutions to enhance a customer's service experience and achieve their financial goals. Time spent in various aspects of this universal role will vary depending upon Financial Center traffic and customer needs.

Responsibilities

  • Assist clients with teller transactions accurately and in accordance with bank policy and procedure.
  • Drive proactive sales/referral conversations through internal and outbound interactions including outbound calling, appointment setting, and effective lobby engagement.
  • Advance personal knowledge of sales techniques and utilize the CRM (Customer Relationship Management) system and other resources to foster relationship building conversations with customers and ensure a consistent approach to new customer onboarding and expanding existing relationships.
  • Provide ongoing support to customers regarding products and services. Open new accounts, perform customer maintenance requests, assist with operational activities and responsibilities, and maintain flexibility between performing sales and teller transactions.
  • Manage risk by maintaining compliance with applicable regulations and Fulton policies and procedures, while demonstrating sound judgment within established limits.
  • Leverage practical knowledge and understanding of digital solutions and technology to support customers and solve problems.


Qualifications

Education

High School Diploma or equivalent. (Required)

Experience

1 or more years customer service or sales experience. (Required)

6 to 12 months cash handling experience. (Preferred)

Other Duties as Assigned by Manager

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Pay Transparency

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The hourly rate for this position is $17.75 - $24.18.

Benefits

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

EEO Statement

Fulton Bank ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

  • Sales Specialist

    3 weeks ago

    Middletown, Delaware, United States Target Full time

    Key Responsibilities:As a Sales Specialist at Target, you will work in a fast-paced environment to deliver exceptional guest service. Your duties will include stocking, setting, and selling Target products, as well as making it easy for guests to feel welcomed, inspired, and rewarded. You will also work efficiently as a team to meet sales goals and provide a...

  • Retail Sales Specialist

    4 weeks ago

    Middletown, New York, United States Bob's Discount Furniture Full time

    Retail Guest Experience SpecialistsAt Bob's Discount Furniture, we're seeking a talented Retail Guest Experience Specialist to join our team. As a champion of the Bob's Way, you'll find satisfaction in assisting customers with their interior design needs, offering world-class customer service with a low-pressure, honest, and enjoyable shopping experience.No...

  • Service Manager

    4 weeks ago

    Middletown, United States Leonard Bus Sales, Inc. Full time

    Service ManagerLeonard Bus Sales, Inc. is seeking a highly experienced Service Manager to lead our Middletown, NY location. As a key member of our team, you will be responsible for directing and managing the workflow of our service and new bus prep activities to ensure efficient, safe, and economical utilization of team members, facilities, tools,...

  • Sales and Service Specialist

    3 weeks ago

    Middletown, United States Disability Solutions Full time

    Value PropositionOur values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and...

  • Store Customer Service Specialist

    2 months ago

    Middletown, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Service Specialist

    3 months ago

    Middletown, United States Americhem International Full time

    Americhem International, PA's leading janitorial and office supplies distributor, is seeking an experienced and enthusiastic Customer Service/Sales Support Specialist to join its team. This individual is tasked with providing stellar service in response to customer inquiries about products, orders, and services, and handling and resolving complaints. This...

  • Bilingual Customer Service Specialist

    2 months ago

    Middletown, United States The Sherwin-Williams Company Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Service Manager

    3 weeks ago

    Middletown, Connecticut, United States Leonard Bus Sales, Inc. Full time

    Service Manager Job DescriptionLeonard Bus Sales, Inc. is seeking a skilled Service Manager to oversee the workflow of our service and new bus prep activities. The ideal candidate will have a minimum of 5 years of supervisory experience in the medium/heavy duty truck/bus industry.Key Responsibilities:Direct and manage the service and new bus prep activities...

  • ["Sales Associate

    3 weeks ago

    Middletown, United States Bob's Discount Furniture Full time

    Retail Guest Experience Specialists Full-Time and Part-Time Career Opportunities Our Retail Guest Experience Specialists are a major driving factor behind Bob's Discount Furniture's success and expansive growth in the retail industry.At Bob's you can expect an environment dedicated to your individual success and a rewarding career with room for professional...

  • Commercial Roofing Sales Specialist

    4 weeks ago

    Middletown, United States VL Roofing & Siding Inc Full time

    Job DescriptionJob DescriptionWe are seeking a motivated and experienced Commercial Roofing Sales Specialist to join our dynamic team at VL Roofing and Siding Inc. In this role, you will be responsible for generating new commercial business, managing client relationships, and driving sales growth within the commercial roofing sector. Your expertise and...

  • Sales Representative

    3 weeks ago

    Middletown, Ohio, United States Akers Packaging Service Inc Full time

    Job Title: Sales RepresentativeAt Akers Packaging Service Inc, we are seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for developing new business opportunities and building strong relationships with existing customers to drive sales growth in our assigned territory.Key...

  • Bilingual Customer Service Specialist

    2 months ago

    Middletown, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Service Manager

    3 weeks ago

    Middletown, Connecticut, United States Leonard Bus Sales, Inc. Full time

    Leonard Bus Sales, Inc. is seeking a highly experienced Service Manager to oversee the workflow of our service and new bus prep activities in our Middletown, NY location.The ideal candidate will have a minimum of five years of supervisory experience in the medium to heavy duty truck or bus industry, with a strong background in financial management and...

  • Sales and Service Technician

    3 weeks ago

    Middletown, New York, United States Firestone Full time

    Job Summary: As a Sales and Service Technician at Firestone, you will be responsible for thoroughly assessing customer needs, recommending products and services, and effectively communicating sales and promotions. You will also resolve customer complaints in a timely and suitable manner and follow up with customers to ensure satisfaction with products and...

  • Retail Sales Representative

    4 weeks ago

    Middletown, New York, United States Spectrum Full time

    About the Role:We are seeking a highly motivated and results-driven Retail Sales Specialist to join our team. As a Retail Sales Specialist, you will be responsible for providing exceptional customer service and sales support to our customers. You will work closely with our customers to understand their needs and provide personalized solutions to meet their...

  • Sales and Service Expert

    3 weeks ago

    Middletown, Connecticut, United States Lowe's Full time

    About the RoleWe're seeking a skilled Sales and Service Expert to join our Pro Services team at Lowe's. As a key member of our team, you will be responsible for delivering exceptional customer service to our Pro customers, providing guidance and support to help them achieve their goals.Key ResponsibilitiesDeliver excellent service to Pro customers, answering...

  • Bilingual Customer Service Representative

    4 weeks ago

    Middletown, Rhode Island, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and multilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their queries, and ensuring their satisfaction with our products and services.Key...

  • Customer Service Representative

    1 month ago

    Middletown, Rhode Island, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide exceptional customer...

  • Bilingual Customer Service Representative

    3 weeks ago

    Middletown, Connecticut, United States Sherwin-Williams Full time

    Customer Service Specialist Job DescriptionWe are seeking a highly skilled Customer Service Specialist to join our team at Sherwin-Williams. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our wholesale and retail customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a...

  • Retail Sales Representative

    1 month ago

    Middletown, New York, United States Spectrum Full time

    About the RoleWe are seeking a highly motivated and results-driven Retail Sales Specialist to join our team. As a key member of our sales team, you will be responsible for meeting and exceeding sales goals while delivering exceptional customer service.Key ResponsibilitiesMeet or exceed monthly sales goals, including wireless salesEnsure a great customer...