Bilingual Customer Service Specialist

2 months ago

Middletown, United States The Sherwin-Williams Company Full time
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at Store #705418, located at: 884 West Main Road, Middletown, RI 02842.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Build productive trust relationships with wholesale and retail customers
  • Process sales transactions accurately and consistent with policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis
  • Maintain precise work order files and formulas
  • Pull appropriate products from the sales floor or warehouse
  • Tint and mix products, as needed, to customer specifications
  • Stock shelves and set up displays
  • Clean store equipment
  • Load/unload delivery trucks
  • Assist in making deliveries, as needed
  • Maintain in-stock and presentable condition assigned areas
  • Remain knowledgeable on products offered and discuss available options
  • Comply with inventory control procedures
  • Suggest ways to improve sales
Minimum Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to read, write, comprehend, and communicate in English
  • Must be able to read, write, comprehend, and communicate in Spanish
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications:
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint related products
  • Have previous work experience operating tinting and mixing equipment

  • Bilingual Customer Service Representative

    3 weeks ago

    Middletown, Connecticut, United States Sherwin-Williams Full time

    Customer Service Specialist Job DescriptionWe are seeking a highly skilled Customer Service Specialist to join our team at Sherwin-Williams. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our wholesale and retail customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a...

  • Bilingual Customer Service Representative

    4 weeks ago

    Middletown, Rhode Island, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and multilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their queries, and ensuring their satisfaction with our products and services.Key...

  • Bilingual Customer Service Specialist

    2 months ago

    Middletown, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Customer Service Representative

    3 weeks ago

    Middletown, NY, United States Lowe's Full time

    We're more than a home improvement store - we're a team of associates dedicated to helping our customers and each other succeed.As a Cashier and Customer Service Specialist, you'll play a key role in providing a seamless shopping experience for our customers. Whether you're working at the register, helping customers find the perfect product, or resolving any...

  • Bilingual School Liaison Specialist

    4 weeks ago

    Middletown, United States Newport Mental Health Full time

    Newport Mental Health is seeking a highly skilled and dedicated individual to join our team as a Bilingual School Liaison Specialist. In this role, you will play a critical part in increasing access and engagement of services for youth and young adults with mental illness and substance use disorders.The ideal candidate will have 5 years of experience in a...

  • Bilingual Customer Service Specialist

    4 weeks ago

    Middletown, RI, United States Sherwin-Williams Full time

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay...

  • Customer Service Specialist

    3 months ago

    Middletown, United States Americhem International Full time

    Americhem International, PA's leading janitorial and office supplies distributor, is seeking an experienced and enthusiastic Customer Service/Sales Support Specialist to join its team. This individual is tasked with providing stellar service in response to customer inquiries about products, orders, and services, and handling and resolving complaints. This...

  • Store Customer Service Specialist

    2 months ago

    Middletown, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Service Representative

    3 weeks ago

    Middletown, Connecticut, United States Otterbein SeniorLife Full time

    Job OverviewAt Otterbein SeniorLife, we are committed to providing exceptional care and services to our residents and their families. As a Customer Service Specialist (Admissions Concierge), you will play a vital role in ensuring a seamless experience for our guests.This position requires strong communication and interpersonal skills, as well as the ability...

  • Bilingual School Liaison Specialist

    1 month ago

    Middletown, Rhode Island, United States Newport Mental Health Full time

    Job DescriptionNewport Mental Health is a leading provider of mental health services, dedicated to improving the lives of individuals and families in Newport County. We are seeking a highly motivated and bilingual School Liaison to join our team.Key Responsibilities:Develop and maintain positive relationships with Newport County Schools and No Wrong Door to...

  • Customer Support Specialist

    4 weeks ago

    Middletown, United States Constellation Energy Full time

    Customer Support SpecialistAt Constellation Energy, we're accelerating the transition to a carbon-free future. As a Customer Support Specialist, you'll play a critical role in delivering exceptional service to our clients. Your primary responsibilities will include:Providing front-line technical support to end-users on various issues related to hardware,...

  • Customer Service Representative

    4 weeks ago

    Middletown, Rhode Island, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide exceptional customer...

  • Customer Service Representative

    1 month ago

    Middletown, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Front End Services Specialist. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer...

  • Customer Service Representative

    2 months ago

    Middletown, Rhode Island, United States Sherwin-Williams Full time

    Job DescriptionThis role is crucial to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum client...

  • Customer Service Representative

    3 weeks ago

    Middletown, Rhode Island, United States The Sherwin-Williams Company Full time

    Job Summary:We are seeking a highly motivated and customer-focused Retail Customer Service Specialist to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and achieving sales goals.Key...

  • Bilingual School Liaison

    3 weeks ago

    Middletown, Rhode Island, United States Newport Mental Health Full time

    Job SummaryNewport Mental Health is seeking a highly skilled and bilingual individual to serve as a School Liaison. This role will focus on increasing access and engagement of services for youth and young adults with mental illness and/or substance use disorders.The successful candidate will work closely with NMH, No Wrong Door, and Newport County Schools to...

  • Bilingual Retail Sales Consultant

    3 weeks ago

    Middletown, New York, United States AlienVault Full time

    Job OverviewAre you fluent in Spanish and English? We're looking for a Retail Sales Consultant to join our team. As a bilingual sales representative, you'll have the opportunity to work with customers, meet sales targets, and earn a competitive salary and commission. Key Responsibilities• Use a consultative sales approach to guide customers through their...

  • Customer Service Representative

    4 weeks ago

    Middletown, Connecticut, United States Otterbein SeniorLife Full time

    Job OverviewAt Otterbein SeniorLife, we believe in person-centered care that honors the residents and the choices they make. As a Customer Service Specialist (Admissions Concierge), you will work with the facility team to ensure a outstanding experience for all elders and their families during their short or long term stay at our industry leading Greenhouse...

  • Customer Service Representative

    3 weeks ago

    Middletown, Rhode Island, United States Sherwin-Williams Full time

    Job SummaryThis role is essential to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.You will be expected to promptly resolve any customer concerns and ensure maximum...

  • Bilingual School Liaison

    3 weeks ago

    Middletown, Rhode Island, United States Newport Mental Health Full time

    About the RoleNewport Mental Health is seeking a highly skilled and dedicated Bilingual School Liaison to join our team. As a key member of our community outreach team, you will play a vital role in increasing access and engagement of services for youth and young adults with mental illness and substance use disorders.Key ResponsibilitiesDevelop and sustain...