Engineer Technical Service

19 hours ago

Oakdale, United States Solventum Full time

Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear with us. In the interim, our Privacy Policy here: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ continues to apply to any personal information you submit, and the 3M-branded positions listed on our Careers Page are for Solventum positions. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Job Description:Engineer Technical Service (Solventum)3M Health Care is now SolventumAt Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.The Impact You’ll Make in this RoleAs an Engineer Technical Service, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:Providing advanced service engineering support, including diagnosing, documenting and resolving hardware and software issues with integrated Solventum products.Developing documentation and training materials for service supportProviding project leadership on New Product Introduction (NPI)/commercialization teams to support technical service readiness for new hardware/software integrated Solventum productsTraining global service providers on hardware/software troubleshooting, repair and supportLeading the development and implementation of improvements and solutions to support service processes and toolsYour Skills and ExpertiseTo set you up for success in this role from day one, Solventum is looking for candidates who must have the following qualifications:Bachelor’s degree or higher (completed and verified prior to start) in mechanical or electrical engineering from an accredited institution AND of three (3) years of hardware/software experience in a private, public, government or military environment.ORHigh School Diploma/GED AND seven (7) years of years of hardware/software experience in a private, public, government or military environment.Additional qualifications that could help you succeed even further in this role include:Experience with Quality Management Systems (QMS) and working knowledge of ISO 13485 and/or ISO 9001 standards.Experience working on NPI and/or commercialization projectsExperience providing hardware or software technical support to customers/service providers in a technical sales and/or application engineering roleExperience developing documentation and training materials for hardware and software service supportExperience training on hardware troubleshooting and supportHealthcare, medical technology or medical device industry experiencePossesses ability to effectively communicate, present and interact with customers and/or resources from both internal and external organizationsExperience in a service support, technical support, engineering, quality, system integration, operating systems and medical device hardware and software application.Work location: Hybrid Eligible (Job Duties allow for some remote work but require travel to Oakdale, MN at least 2 days per week)Travel: May include up to 10%Relocation Assistance: May be authorizedMust be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).Supporting Your Well-being Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $119,076 - $145,537, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: https://www.solventum.com/en-us/home/our-company/careers/#Total-RewardsResponsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.Solventum is an equal opportunity employer.  Solventum  will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.Solventum Global Terms of Use and Privacy StatementCarefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms.Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with theterms.

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