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Technical Service Specialist

2 months ago

Oakdale, California, United States Office1 Full time
About Office1

At Office1, we cultivate a unique company culture driven by our "winning triangle" philosophy. Our dedication to customer satisfaction is seamlessly integrated with our employees' aspirations. We recognize that our workforce is essential to our customers' achievements, which is why we prioritize creating opportunities that align with our employees' purposes and passions.

Who We Are

As a premier provider of office technology solutions for small to medium-sized businesses, Office1 has been a trusted partner since 1995. We deliver a distinctive SaaS-like experience that addresses all technological requirements, positioning Office1 as one of the fastest-growing managed service providers in the Western United States.

Join Us in Shaping the Future

We are seeking talented and experienced technicians to maintain and repair office equipment. The ideal candidate will take charge of servicing copiers, printers, and fax machines.

Key Responsibilities
  • Perform maintenance and service on copiers and printers at client locations.
  • Conduct tests on machines to ensure optimal performance.
  • Identify and rectify any operational issues.
  • Keep detailed records of all repairs conducted.
  • Provide estimates for repair costs and timeframes.
  • Complete service documentation accurately, reflecting work performed.
  • Manage inventory of car stock effectively.
Essential Qualifications
  • At least 2 years of experience in copier and printer repair.
  • High school diploma or GED.
  • Valid driver's license with a clean driving record.
  • Reliable vehicle with necessary insurance coverage.
  • Strong organizational abilities.
  • Excellent written and verbal communication skills, both in person and over the phone.
  • Meticulous attention to detail and a high degree of accuracy.
  • Ability to connect copiers to networks for printing and scanning is preferred.
  • Experience with brands such as Ricoh or Kyocera is advantageous.
Commitment to Diversity

At Office1, we believe that a diverse team enhances productivity and makes our work environment more enjoyable. We actively seek candidates with varied backgrounds and experiences, ensuring our workplace is inclusive and respectful for all team members.

Employee Benefits

As part of the Office1 team, you will enjoy a comprehensive benefits package, including:
  • Paid Personal Time Off
  • Medical, dental, and vision coverage (with generous contributions)
  • Vacation Time
  • Supplemental Benefits (LTD/STD, Life Insurance)
  • 401K Matching
  • Auto Allowance
  • Gas Card