Customer Service Manager

2 months ago


Asheville, United States The Judge Group Full time

The Judge Group is seeking a Customer Service Manager with Boat Trailer Sales and Service Center in the Ashville, NC area.
Relocation provided for great candidates.COMPENSATION: $55,000k to $65,000k plus bonus
LOCATION: Onsite
RELOCATION: Provided for the right candidateMUST HAVE: 5+ years working in the boat or Boat Trailor Manufacturing, Marine dealer Sales and Service industryRESPONSIBILITIES
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Verify all orders and process them through the system (Order placement, boat specifications to ensure trailer compatibility)
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Communicate predicted delivery times
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Handle all order modifications and cancellations
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Resolve product or service problems
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Assist customers with warranty issues
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Build relationships with customers
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Keep records of customer interactions
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Prepare invoicesEDUCATION AND EXPERIENCE:
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5+ years working in the boat or Boat Trailor Manufacturing, Marine dealer Sales and Service industry
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Exceptional communication abilities, including written and verbal communication
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Basic computer skills including data entry, website navigation and MS Office programs
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Experience with Quickbooks
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High School diploma or equivalent
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Valid Driver's License



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