Regional Director of Operational Excellence

3 weeks ago

Mooresville, United States Gentiva Hospice Full time

Our Company:  Gentiva is an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.    Overview: We are looking for an Regional Director of Operational Excellence to join our team ensuring operational excellence in our branches in Delaware, Maryland and Virginia. This position will directly report to the Region President of Operations and will be the champion of education, training, and delivery of quality.  To be qualified:  candidates must currently reside in Delaware, Maryland or Virginia (or have plans to relocate to one of those states) and MUST have A minimum of 3 years of hospice leadership experience.  Essential Functions of PositionCollaborates with branch leaders on the orientation, mentoring, and other educational activities within their assigned region/area.Uses the results of quarterly on-site audits to plan needed in-services.Assists with monitoring of staff's in-service training hours/educational attendance with regards to regulatory/agency requirements.Acts as resource to assists agencies in meeting and exceeding all applicable regulatory and company requirements, by ensuring the implementation of the company's systems, policies, and standards in readiness preparation for all inspections, surveys, and review, including state licensure, federal certifications, and accreditations.Coordinates with the appropriate corporate staff, Medical Director, Clinical Manager, and Executive Director or Administrator on a regular basisEnsures agency can access updated copies of all applicable regulations, statutes, and policies and procedures.Takes overall responsibility for the clinical services function at the agency including the home, hospital settings, nursing homes, and other locations as requestedParticipates in the coordination of all aspects of the patient's hospice care and in the hospice's quality assessment and performance improvement program.Performs other duties as assignedTravel throughout Delaware, Maryland and Virginia required - a minimum of 75% travelQUALIFICATIONS:Specialized Knowledge/Skills:Familiarity with state and federal guidelines and regulationsWorking knowledge of budget development, financial profit/loss process, and human resources.Ability to work with confidential informationWell organized and confident to work independently, but is a team playerAbility to communicate clearly to remote field, mid-level, and executive staffExercises professional judgment and demonstrates good problem-resolution skillsVery comfortable working with multiple online and computer applicationsAbility to balance multiple tasks and manage conflicting prioritiesStrong follow-up skillsEducation/Experience:RN Degree required; bachelor’s degree in nursing preferred.Five years previous managerial experience, of which 3 years is in hospice service industry, is preferred. About You: Registered Nurse - bachelor’s degree preferredFive years previous operations/managerial experience, of which 3 years is in hospice service industry, is preferred.Unencumbered and active RN license in state of residence required if RNCPR Certification We Offer: Comprehensive Benefits Package: Health Insurance, 401k Plan, Tuition Reimbursement, PTOOpportunity to participate in a Fleet ProgramCompetitive SalariesMileage ReimbursementProfessional growth and development opportunities Legalese: This is a safety-sensitive positionEmployee must meet minimum requirements to be eligible for benefitsWhere applicable, employee must meet state specific requirementsWe are proud to be an EEO employerWe maintain a drug-free workplace Location: Gentiva

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