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Learning & Development Rep
2 months ago
Leidos QTC Health Services is seeking a Learning and Development Representative. You will be working with all divisions and departments facilitating the new hire training and on-going learning for our employees. This position is remote with the requirement to sometimes commute to the San Antonio, TX office location.
Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually. Visit www.qtcm.com for more information.
Job Summary
Designs and delivers programs to train all levels of personnel. Develops tests and visual aids, conducts training classes, and develops criteria for evaluating effectiveness of training activities. Keeps abreast of training and development research: learning theory, motivation theory, and new materials, methods, and techniques. Develops in-house programs and practices to identify developmental needs, including preparing personnel for more responsible positions and increasing effectiveness in present assignments. May evaluate and/or oversee contractors or vendors to develop and/or administer training programs.
Essential Duties and Responsibilities
Conduct orientation and job specific training for new team members to ensure understanding of the job, responsibilities, policies and procedures
Train team members on compensation and pension disability worksheets and Leidos QTC Health Services case management software
Conduct team member refresher and update training
Develop training plans, calendars, and assist with training material development
Schedule training programs and ensure set up of materials and equipment in a timely and efficient manner
Update existing training procedures as necessary
Participate in the training team expansion requirements for corporate departments
Analyze, evaluate, and provide feedback related to training effectiveness
Test, evaluate, and offer feedback on new system updates
Provide operations support to team members as needed
Perform other duties and responsibilities as assigned
Competencies
Ability to work independently and in a team-oriented environment
Ability to work effectively with people from diverse backgrounds
Presentation and facilitation skills
Strong writing and verbal communication skills
Understanding of different learning and training styles
Agility in shifting priorities
Requirements:
Bachelor’s degree from an accredited college w/ 2-4 years of relevant experience. Additional years of relevant experience may be considered in lieu of degree
Proficient in medical terminology
Vocational training in specific aspects of job functions and /or demonstrated ability to perform assigned tasks, preferably in a medical related area of study (e.g., RN, LVN, LPN, EMT, MA, Military Medic, etc.) is a plus
Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation
Must live within the Greater San Antonio, TX area
We are open to considering multiple levels.
Pay/Experience (Additional years of experience may be considered in lieu of degree):
Level 2: Bachelor’s degree w/ 2-4 years of experience: $54,584 - $66,714 + 7% annual bonus potential
Level 3: Bachelor’s degree w/ 4-7 years of experience: $67,925 - $83,019 + 8% annual bonus potential
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here: Join Our Team | Jobs & Career Opportunities | Leidos QTC Health Services (qtcm.com)
The Leidos QTC Health Services pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to): geographic location, responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Leidos QTC Health Services. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, people with disabilities protected under law, and protected veteran status.
* This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
