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Guest Arrival Ambassador

4 months ago


Williamsburg, United States Seaworld Full time

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you Receive up to a $500 bonusWhat you get to do:As a Guest Arrival Ambassador, you'll keep our park running smoothly while delivering great guest service with a positive, enthusiastic spirit. And you'll do this in a lot of different ways, including processing group reservations, ensuring quick queues, handling lost ticket issues, providing guest education, handling global reservations and working the parking lot. You will: Greet and interact with guestsAnswer questions and resolve guest issuesAdvise guests on show times and attraction informationFacilitate an organized guest traffic flowPerform crowd control in order to open and close location efficientlyAccurately process monetary transactionsHandle will call and interaction program requestsAdhere to all cash handling policies and proceduresWork as part of a team to increase productivity while providing excellent guest servicePractice safe work habits, including the use of personal protective equipmentWhat it takes to succeed:At least 16 years oldExcellent communication and problem-solving skillsAbility to push, pull and lift a minimum of 50 lbs.Basic computer skills with Windows/OfficeFlexibility in working varied shiftsAbility to process monetary transactions and accurately use a registerCash handling experience a plusComfortable handling large amounts of cashAbility to walk and stand extensivelyAbility to work well as part of a teamAbility to multitask while maintaining a positive attitude and delivering excellent guest serviceAbility to complete all legal, company and department training requirementsAbility to work indoors and outdoors, in a variety of weather conditionsCompensation: $12.00 per hour. Position eligible to receive up to $500 bonus.The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:FREE park admissionDiscounts on park admission tickets and passes for family and friendsPark discounts on food, merchandise, etc.Scholarship opportunitiesExclusive employee events and giveawaysEEO Employer:SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.