Resident Services Director

3 weeks ago


West Yarmouth, United States Maplewood Mayflower Place ALF LLC Full time

Reports
To:  Executive Director
 
Summary:    The Resident Services Director is responsible for the administration of nursing services.  Directs, plans, and coordinates services activities of professional nursing and auxiliary nursing personnel in rendering resident care.  Interprets policy and regulations to all nursing personnel and ensures compliance.  Analyzes and evaluates nursing and related services rendered to ensure the quality of resident care.  The Resident Services Director assumes primary responsibility for providing oversight of the resident health care needs, including the overall medication delivery system and the coordination of in-service training for the Resident Care Services Department.  The Resident Services Director contributes directly and positively to the team’s approach to quality resident care by attending to and assisting with a variety of physical, emotional and social needs to help residents maintain their highest level of independence possible.
 
Essential Functions:
Job Duties 

Provides nursing services to residents

Resident Teaching
Wellness counseling
Health Promotion
Disease Prevention
Provision of care and services to residents whose conditions are chronic and stable
Verifying residents’ medication regimen with physicians or heath care practitioners for residents who require supervision Assist residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene and mobility.


Aware and knowledgeable of the federal and state laws and regulations regarding assisted living/memory care and the regulations of the state’s nursing commission; ensures and maintains regulatory compliance with all such regulations.
Facilitates the overall coordination and management of care and services for residents and provides supervision of the Resident Services Department through the following:

Move-In Process

Pre-move-in assessments, review of paperwork and initial Service Plan Development


Assessment and Service Plan

Identify needs for additional assessment, health monitoring or other coordination of care needs
Service Plan review Process
Coordinate residents health care in collaboration with residents, families and outside health care agencies, including referral when indicated
Conducts regular Service Plan Reviews with resident families, including meetings with responsible parties and including appropriate staff whenever changes in care levels occur.


Staff Training, Education and Supervision

Coordinates and participates in initial job specific orientation and training through routine review of training documents, in accordance with policies and procedures
Coordinates and conducts continuing training and education on a regular basis, as identified through routine auditing

Reviews documentation and communication of Resident Care Services associates
Supervises assigned personnel in the delivery of nursing services and assistance with activities.


Proper, Accurate Documentation
Delegation

Provides RN and LPN delegation, in accordance with state regulations and Community policy.
Available after-hours for issues related to current residents’ needs; may be required to come into the Community or conduct offsite assessment at these times.


Infection Control

Maintains compliance with Community policies on Immunizations, Infection Control and Infectious Disease Management.


Move Out/Discontinuation of Services

Assists residents who no longer require services


Quality Assurance

Completes routine auditing of all Resident Care systems, in accordance with Resident Care Services Review Schedule and all other associate QA tools






Responsible for monthly Resident Care Service staffing schedule.  Available after-hours, on-call, related to Resident Care
Responsible for meeting monthly budget targets, monetary and labor hours, with any variances to be discussed with the Executive Director
Participates in other Resident Care Services and Community related duties, as assigned by the Executive Director

 
Compliance & Safety 

Follows emergency procedures
Understands the safety practices and procedures.

 
Communication 

Communicates effectively with supervisor and other staff

 
Education/Experience/Licensure/Certification 

Must be a Registered Nurse or Licensed Practical Nurse with a valid Ohio license.
Must have an Ohio license in good standing.
Experience and passion in working with seniors
Able to perform tasks which may be physically demanding such as pushing, bending and lifting up to 60lbs.
Ability to maintain positive working relationships with residents, their families, peers and other staff members.
In good physical and emotional health and free of communicable diseases.

 
Physical Requirements 

Physically able to bend and reach.
Physically able to push and pull and lift up to 60lbs at times.
Physically able to stand for extended periods of time
Could be required to use a Hoyer Lift

 
Miscellaneous

Required to work weekends and holidays as assigned
May be required to work on shifts other than the one for which hired
May be required to work extended hours up to 16 hours per day
Subject to exposure to infectious waste, diseases, conditions, etc. including HIV, AIDS and Hepatitis B & C viruses
Could be subject to hostile and emotionally upset residents due to mental status
Background, criminal and drug test required

 Licenses & CertificationsRequiredLicensed Practical NursePreferredRegistered NurseEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)



  • West Yarmouth, United States Maplewood Mill Pond LLC Full time

    Resident Services Director, RN or LPN Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an...


  • West Yarmouth, Massachusetts, United States Maplewood Mill Pond LLC Full time

    About the RoleWe are seeking a highly skilled and compassionate Resident Services Director to join our team at Maplewood Mill Pond LLC. As a key member of our senior living community, you will be responsible for providing exceptional care and services to our residents, ensuring their physical, emotional, and social well-being.Key ResponsibilitiesProvide...


  • Yarmouth, United States Maplewood Senior Living Full time

    Resident Services Director, RN or LPNWant to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an...


  • West Yarmouth, Massachusetts, United States Maplewood Mill Pond LLC Full time

    About the RoleWe are seeking a highly skilled and compassionate Resident Services Director to join our team at Maplewood Mill Pond LLC. As a key member of our senior living community, you will be responsible for providing exceptional care and services to our residents, ensuring their physical, emotional, and social well-being.Key ResponsibilitiesProvide...


  • West Yarmouth, MA 02673, United States Maplewood Mill Pond LLC Full time

    Resident Services Director, RN or LPN Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an...


  • Yarmouth, Massachusetts, United States Maplewood Senior Living Full time

    About Maplewood Senior Living Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider with locations in CT, MA, and OH, and new communities soon to open in NY and NJ. We offer a home-like, luxury environment for our residents, allowing them to live "the good life" in a safe environment. As an associate of Maplewood Senior...


  • West Yarmouth, United States Maplewood Mayflower Place ALF LLC Full time

    Culinary Service Director Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary...


  • West Yarmouth, Massachusetts, United States Maplewood Senior Full time

    About the RoleWe are seeking a highly skilled and experienced Culinary Services Director/Executive Chef to join our team at Maplewood Senior Living. As a key member of our leadership team, you will be responsible for overseeing the culinary operations of our community, ensuring that our residents receive exceptional dining experiences.Key...


  • West Yarmouth, United States Maplewood Mill Pond LLC Full time

    Job DescriptionJob Title: Memory Care DirectorLocation: West Yarmouth, MAEmployment Type: Full-TimeDepartment: ActivitiesAbout Us:Maplewood Senior Living, is a leading operator of premier senior living communities across 6 states, featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space, Maplewood...

  • Lifestyle Director

    7 days ago


    West Yarmouth, United States Maplewood Mill Pond LLC Full time

    Lifestyle Director Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary...

  • Lifestyle Director

    7 days ago


    West Yarmouth, United States Maplewood Senior Full time

    Lifestyle Director Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life....


  • West Yarmouth, United States Maplewood Mill Pond LLC Full time

    Job DescriptionAssisted Living Director (Clinical Care Coordinator)Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves....


  • West Yarmouth, United States Mayflower Place Nursing and Rehabilitati Full time

    Job Title: Lifestyle DirectorLocation: West Yarmouth, MAEmployment Type: Full Time Department: Activities About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space,...


  • West Yarmouth, United States Mayflower Place Nursing and Rehabilitati Full time

    Job Title: Lifestyle DirectorLocation: West Yarmouth, MAEmployment Type: Full Time Department: Activities About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space,...


  • West Yarmouth, United States Maplewood Senior Full time

    Job Title: Lifestyle Director Location: West Yarmouth, MA Employment Type: Full Time Department: Activities About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space,...


  • West Yarmouth, United States Mayflower Place Nursing and Rehabilitati Full time

    Job Title: Lifestyle DirectorLocation: West Yarmouth, MAEmployment Type: Full Time Department: Activities About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space,...


  • West Yarmouth, United States Mayflower Place Nursing and Rehabilitati Full time

    Job Title: Lifestyle DirectorLocation: West Yarmouth, MAEmployment Type: Full Time Department: Activities About Us: Maplewood Senior Living, is a leading operator of premier senior living communities across 5 states and Washington, D.C., featuring two distinguished brands: Maplewood and Inspīr. Known nationally for innovation in the senior living space,...


  • West Yarmouth, Massachusetts, United States Maplewood Mill Pond LLC Full time

    About the RoleWe are seeking a highly skilled and compassionate Memory Care Director to lead our team at Maplewood Mill Pond LLC. As a key member of our senior living community, you will be responsible for overseeing the Memory Care Program and ensuring the well-being, safety, and comfort of our residents.Key ResponsibilitiesProgram Management: Develop and...


  • Yarmouth, United States Maplewood Mill Pond LLC Full time

    Assisted Living Director (Clinical Care Coordinator) Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a...


  • West Yarmouth, United States Mayflower Place Nursing and Rehabilitati Full time

    Director of Admissions Walk-Ins welcomed. Maplewood at Mayflower Nursing & Rehab Center, 579 Buck Island Rd, West Yarmouth, MA  Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our...