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Resident Services Director

3 months ago


West Yarmouth MA, United States Maplewood Mill Pond LLC Full time

Resident Services Director, RN or LPN
Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider.  We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment.  As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Resident Services Director to become part of our family.  We invite you to take your first step toward a rewarding career with us
What we offer

Competitive wages
Flexible shifts
Paid training & uniforms
Growth opportunities
Bonus & incentive programs
Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees

Primary Responsibilities

Provides nursing services to residents

Resident Teaching
Wellness counseling
Health Promotion
Disease Prevention
Provision of care and services to residents whose conditions are chronic and stable
Verifying residents’ medication regimen with physicians or heath care practitioners for residents who require supervision Assist residents with activities of daily living, including bathing, dressing, eating, toileting, hygiene and mobility.


Aware and knowledgeable of the federal and state laws and regulations regarding assisted living/memory care and the regulations of the state’s nursing commission; ensures and maintains regulatory compliance with all such regulations.
Facilitates the overall coordination and management of care and services for residents and provides supervision of the Resident Services Department through the following:

Move-In Process

Pre-move-in assessments, review of paperwork and initial Service Plan Development


Assessment and Service Plan

Identify needs for additional assessment, health monitoring or other coordination of care needs
Service Plan review Process
Coordinate residents health care in collaboration with residents, families and outside health care agencies, including referral when indicated
Conducts regular Service Plan Reviews with resident families, including meetings with responsible parties and including appropriate staff whenever changes in care levels occur.


Staff Training, Education and Supervision

Coordinates and participates in initial job specific orientation and training through routine review of training documents, in accordance with policies and procedures
Coordinates and conducts continuing training and education on a regular basis, as identified through routine auditing

Reviews documentation and communication of Resident Care Services associates
Supervises assigned personnel in the delivery of nursing services and assistance with activities.


Proper, Accurate Documentation
Delegation

Provides RN and LPN delegation, in accordance with state regulations and Community policy.
Available after-hours for issues related to current residents’ needs; may be required to come into the Community or conduct offsite assessment at these times.


Infection Control

Maintains compliance with Community policies on Immunizations, Infection Control and Infectious Disease Management.


Move Out/Discontinuation of Services

Assists residents who no longer require services


Quality Assurance

Completes routine auditing of all Resident Care systems, in accordance with Resident Care Services Review Schedule and all other associate QA tools






Responsible for monthly Resident Care Service staffing schedule.  Available after-hours, on-call, related to Resident Care
Responsible for meeting monthly budget targets, monetary and labor hours, with any variances to be discussed with the Executive Director
Participates in other Resident Care Services and Community related duties, as assigned by the Executive Director

Compliance & Safety

Follows emergency procedures
Understands the safety practices and procedures.

Communication

Communicates effectively with supervisor and other staff

Education/Experience/Licensure/Certification

Must be a Registered Nurse or Licensed Practical Nurse with a valid MA license.
Must have a MA license in good standing.
Experience and passion in working with seniors
Able to perform tasks which may be physically demanding such as pushing, bending and lifting up to 60lbs.
Ability to maintain positive working relationships with residents, their families, peers and other staff members.
In good physical and emotional health and free of communicable diseases.

Licenses & CertificationsPreferredRegistered NurseLicensed Practical NurseEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)