Bilingual Customer Support Specialist – Spanish-English
1 day ago
Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative – Spanish-English working remotely in New York State, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
- Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
- At least 1 year of customer service experience
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Great written and verbal communication skills in Spanish-English
- Computer experience
- High speed internet connection (>25mbps). A hardwired connection to your home router is recommended.
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and community minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base wage starting at $19.92 plus performance bonus opportunities
- And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit www.hellottecbenefits.com for more information.
A Bit More About Your Role
We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.
You'll report to the Team Leader. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location US-NY-MaltaJob _Customer Care Representative-
Ithaca, NY, United States TTEC Full timeBilingual Customer Service Representative – Spanish English – Remote in New YorkBe the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative – Spanish-English working remotely in New York State, you’ll be a part of bringing humanity to business....
-
Receptionist/Office Manager/Accounting Clerk
4 weeks ago
Ithaca, United States RP Solutions, Inc. Full timeWe are a Customer Experience driven, software development company recruiting a front-end position to perform administrative, office management, and accounting functions. We are looking for a full-time candidate to join our team and add to our exceptional team culture. (Bilingual English/Spanish speaking is preferred)
-
Receptionist/Office Manager/Accounting Clerk
4 weeks ago
Ithaca, United States RP Solutions Full timeWe are a Customer Experience driven, software development company recruiting a front-end position to perform administrative, office management, and accounting functions. We are looking for a full-time candidate to join our team and add to our exceptional team culture. (Bilingual English/Spanish speaking is preferred)
-
Receptionist/Office Manager/Accounting Clerk
4 weeks ago
Ithaca, United States RP Solutions, Inc. Full timeWe are a Customer Experience driven, software development company recruiting a front-end position to perform administrative, office management, and accounting functions.Check below to see if you have what is needed for this opportunity, and if so, make an application asap.We are looking for a full-time candidate to join our team and add to our exceptional...
-
Receptionist/Office Manager/Accounting Clerk
3 weeks ago
Ithaca, NY, United States RP Solutions, Inc. Full timeWe are a Customer Experience driven, software development company recruiting a front-end position to perform administrative, office management, and accounting functions. We are looking for a full-time candidate to join our team and add to our exceptional team culture. (Bilingual English/Spanish speaking is preferred)
-
Graduate Student Support Specialist
1 week ago
Ithaca, New York, United States Cornell University Full timeJob Summary:Cornell University seeks a Graduate Student Support Specialist to serve as the primary contact for graduate students and field administrators. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work independently and as part of a team.About the Role:The Graduate Student Support Specialist will be...
-
Graduate Student Support Specialist
1 week ago
Ithaca, New York, United States Cornell University Full timeWe are looking for a talented and motivated Graduate Student Support Specialist to join our team at Cornell University. As a key member of our student services team, you will play a critical role in supporting the needs of graduate students, field administrators, and directors of graduate studies.About the RoleThe successful candidate will be responsible for...
-
IT Infrastructure Support Specialist
7 days ago
Ithaca, New York, United States CFCU Community Credit Union Full timeWe are seeking an experienced IT Specialist to join our team at CFCU Community Credit Union. This is a full-time position responsible for providing technical assistance and support to our staff with computer system issues.About the RoleAs an IT Specialist, you will be the primary point of contact for IT-related issues, working closely with staff members to...
-
Compassionate Support Specialist
1 week ago
Ithaca, New York, United States Racker Full timeRacker seeks Compassionate Support Specialist to join our Residential Program, supporting individuals with developmental disabilities in their daily living activities. This rewarding role offers opportunities for personal growth and making a meaningful difference in the lives of others.As a member of our team, you will work collaboratively in a group home...
-
Senior Support Specialist
5 days ago
Ithaca, New York, United States Brookdale Senior Living Full timeBecoming a Senior Support Specialist at Brookdale Senior Living is an excellent opportunity for those who want to make a positive impact in the lives of seniors. As a member of our team, you will have the chance to grow professionally and personally while working in a dynamic and supportive environment.About the JobIn this role, you will be responsible for...
-
Educational Support Specialist
6 days ago
Ithaca, New York, United States Soliant Full timeJob OverviewSoliant is partnering with a school district to find an experienced Educational Support Specialist for the upcoming academic year.
-
Administrative Support Specialist
1 week ago
Ithaca, New York, United States Ithaca College Full timeIthaca College, a leading institution in higher education, seeks an Administrative Support Specialist to join its team. The ideal candidate will possess excellent administrative skills, with a strong focus on providing exceptional support to the Office of Residential Life and Student Conduct & Community Standards.Job Description:Administrative Support:...
-
Administrative Support Specialist
3 weeks ago
Ithaca, New York, United States Cornell Univ (NYS Colleges & Exper Sta) Full timeAt Cornell University, we are seeking an Administrative Support Specialist to join our team in the College of Agriculture and Life Sciences, American Indian and Indigenous Studies Program. In this role, you will provide comprehensive administrative support to the Associate Director, Director, and Department Business Administrator.Key Responsibilities:Provide...
-
Insurance Career Development Representative
1 week ago
Ithaca, New York, United States Nick Romo Ins And Financial Service Full timeAbout the RoleWe are seeking a motivated and goal-driven individual to join our team as an Insurance Career Development Representative. As a key member of our team, you will be responsible for identifying potential customers and providing them with personalized insurance solutions.Key ResponsibilitiesProspect and acquire new customers through effective sales...
-
Kettle Coordinator/Assistant
6 months ago
Ithaca, United States The Salvation Army Eastern Territory Full timeOverview Seeking a Full Time Kettle Coordinator/Assistant on our Ithaca Corps Team Our Full Time opportunities offer: · Generous time off every year including 14 paid holidays, up to 3 personal days, vacation time, and sick time · Employer funded Pension Plan (company contributions begin after 1 year of continuous...
-
Administrative Support Specialist
1 week ago
Ithaca, New York, United States Ithaca College Full timeJob Title:Administrative Support Specialist - Residential Life and Student ConductJob Description This administrative support position plays a vital role in the Office of Residential Life and Student Conduct at Ithaca College. Reporting directly to the Associate Director, you will be responsible for managing front desk operations, supervising student...
-
Administrative Support Specialist
1 week ago
Ithaca, New York, United States Cornell University Full timeCompany OverviewCornell University is a renowned Ivy League institution, dedicated to fostering excellence in teaching, discovery, and engagement. Our innovative spirit drives us to tackle complex challenges, and we seek like-minded individuals to join our team.About the OpportunityWe are seeking an organized and detail-oriented Administrative Support...
-
Healthcare Support Specialist
1 week ago
Ithaca, New York, United States Cayuga Health System Full timeJob OverviewCayuga Health System and its affiliates are a leading healthcare provider in the region, dedicated to delivering exceptional patient care. As a Patient Service Representative, you will play a vital role in ensuring a seamless experience for our patients.Salary RangeThe estimated salary for this position is between $15.00 and $23.00 per hour,...
-
Cookies Delivery Specialist
7 days ago
Ithaca, New York, United States Insomnia Cookies Full timeWe are looking for a skilled Cookies Delivery Specialist to join our team in Ithaca, NY.About UsInsomnia Cookies is a rapidly growing company with an expanding footprint of over 300 stores globally. Our innovative bakery and delivery concept has become a cult brand known for its loyal following of cookie lovers.Job SummaryAs a Cookies Delivery Specialist,...
-
Family Practice Patient Service Specialist
3 weeks ago
Ithaca, New York, United States Guthrie Full timeKey ResponsibilitiesThe Patient Service Specialist plays a crucial role in providing exceptional patient care and support in a fast-paced Family Practice environment. Key responsibilities include greeting patients, answering telephones, scheduling appointments, registering patients, verifying insurance eligibility, collecting copayments, and performing daily...