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IT Infrastructure Support Specialist

1 month ago


Ithaca, New York, United States CFCU Community Credit Union Full time

We are seeking an experienced IT Specialist to join our team at CFCU Community Credit Union. This is a full-time position responsible for providing technical assistance and support to our staff with computer system issues.

About the Role

As an IT Specialist, you will be the primary point of contact for IT-related issues, working closely with staff members to assess and resolve problems in a timely manner. Your technical expertise and problem-solving skills will enable you to troubleshoot complex issues, implement solutions, and maintain our infrastructure.

You will also be responsible for installing and configuring hardware and software, training staff on new systems and applications, and developing strategies to increase efficiency and enhance user experience. Additionally, you will maintain servers, licenses, and IT inventory, ensuring that our systems run smoothly and efficiently.

Required Skills and Qualifications
  • 3+ years of experience in a similar role or related field
  • College degree or equivalent
  • Strong communication and problem-solving abilities
Benefits

CFCU Community Credit Union offers a competitive salary and benefits package, including health insurance, retirement plans, and paid time off. We value our employees' growth and development, offering opportunities for professional advancement and continuing education.