A2 Inbound Problem Solver

2 weeks ago

Cedar Falls, United States Target Full time
The pay range per hour is $19.62 - $35.29

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ;br>
About us:

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

A role in Supply Chain Facilities means being on the very front lines of getting product to the guest as fast as possible-a critical differentiator and one of the most essential Logistics functions. You'll reach beyond the bounds of your team to partner across the enterprise and find solutions to support the business. Whether it's through focusing on our regional or upstream distribution centers, import warehouses, or fulfillment and flow centers, you'll have a chance to positively impact thousands of fellow team members and Target guests worldwide, further differentiating Target from all the rest. There's so much good work to be done, from Distribution Center Operations, where process and problem solving drive our results; Quality Management, which influences and maintains our good name in the retail marketplace, or overall Distribution Center Productivity, where we're always analyzing and recalibrating how to best support our people, process and technology investments to support an ever-evolving business.

As a Problem Solver, you will be responsible for ensuring the accuracy and quality of our inventory by verifying item attributions. You will act as the first responder to any identified defects, external damage, and exceptions as freight flows throughout a building by being available to respond to calls/alerts in real-time for operational teams. The Problem Solver will assist the Operations Managers in execution of detailed problem solving as defects are presented within these processes. This role will work to determine defect root cause, perform research of the defects, correct the defects, and document them. They will also work closely with the Inventory Control and Quality Assurance (ICQA) team and process teams within the building to solve problems identified. You'll successfully manage multiple priorities and processes, while offering a level of service that goes above and beyond the basics. Bring your ability to anticipate your leaders' needs and proactively solve problems before they arise, upholding Target's values and demonstrating the utmost poise, professionalism and leadership. Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.

About You:

  • Prior work experience as a warehouse worker, operations technician, or similar warehouse operator
  • Able to lift and carry merchandise weighing 35-50 lbs. frequently throughout a shift and up to 60lbs. Occasionally
  • Ability to be trained on powered equipment as needed
  • Maintain positive and respectful attitude while working independently and in a team environment
  • Ability to read, utilize matching skills and comprehend department/product documentation
  • Strong verbal and written communication skills

  • Ability to work in an environment with frequently changing and competing priorities
  • Able to operate computer systems or handheld devices with minimal direction after receiving training
  • Ability to research defects/issues and root cause the drivers of those defects
  • Ability to perform basic data entry and analysis in excel
  • Ability to navigate web based ICQA reporting and forms (such as Smartsheet) with minimal direction after training

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to A2 Inbound Problem Solver

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