Senior ServiceNow Architect

7 days ago


Sacramento, United States Digerati Systems Inc Full time

Location: Sacramento, CA (Hybrid onsite work required)

  • Two days a week in office required. Client will select which days of the week.
  • Must live within 60-90 miles minimum from location

About Us:
We are seeking an experienced Senior ServiceNow Architect to join our innovative team.

Role Overview:
As a Senior Enterprise Applications Architect, you will lead the design and implementation of complex enterprise-wide applications, oversee architecture teams, and serve as the primary technical expert for our enterprise solutions. This position requires a blend of technical expertise, strategic thinking, and leadership skills.

Requirements:

  • Lead and execute complex ServiceNow implementations and enterprise application integrations for the client
  • Develop architecture blueprints and roadmaps with ServiceNow as a central component
  • Oversee and mentor teams of IT professionals, ensuring high-quality deliverables in ServiceNow projects
  • Provide strategic consulting on ServiceNow best practices, governance, and integration with broader enterprise architecture
  • Drive client satisfaction through effective communication and ServiceNow-based solution delivery
  • Identify and propose process improvements, automation opportunities, and new technologies within the ServiceNow ecosystem
  • Engage with client executives to drive value-based discussions on ServiceNow capabilities and enterprise integration
  • Contribute to business development efforts and proposal creation for ServiceNow-centric projects
  • Demonstrate thought leadership in ServiceNow architecture and enterprise systems integration
  • Perform technology evaluations and recommend appropriate ServiceNow and complementary solutions
  • Mentor and educate team members on ServiceNow best practices and industry standards

Key Skills:

  • Enterprise architecture
  • ServiceNow implementation and customization
  • Solution design and integration
  • Team leadership and mentoring
  • Strategic consulting
  • Client relationship management
  • Cloud technologies
  • System security and performance optimization
  • Presentations and executive communications

Required Qualifications:

  • 10+ years of experience in enterprise IT systems, with at least 5 years focus on enterprise architecture
  • 5+ years of hands-on experience with ServiceNow implementation and customization
  • Expert-level proficiency in ServiceNow modules such as ITSM, ITOM, and ITBM
  • Demonstrated ability to design and implement scalable, resilient enterprise solutions using ServiceNow and industry best practices
  • Experience in integrating ServiceNow with other enterprise applications and data sources
  • 5+ years in consulting or senior leadership roles
  • Strong executive presentation and communication skills
  • Expertise in system security, performance optimization, and disaster recovery planning within ServiceNow environments
  • 2+ years hands-on experience with cloud technologies (e.g., AWS, Azure, Google Cloud) and their integration with ServiceNow
  • Experience with ServiceNow's low-code/no-code development capabilities
  • Familiarity with ServiceNow's AI and machine learning features

Preferred Qualifications:

  • ServiceNow certifications (e.g., Certified System Administrator, Certified Application Developer)
  • Experience in financial services, healthcare, or public sector domains
  • Relevant industry certifications (e.g., TOGAF, AWS Certified Solutions Architect, Azure Solutions Architect)
  • Master's degree in Computer Science, Information Systems, or related field
  • Multi-domain project experience solving complex enterprise challenges with ServiceNow as a key component
  • Proven consulting experience with a focus on client engagement in ServiceNow projects
  • Familiarity with AWS, Azure, Google Cloud and/or Oracle Cloud Architecture Frameworks, Best Practices and Design Patterns
  • Experience in multi-cloud architecture and hybrid cloud solutions involving ServiceNow
  • Knowledge of cloud cost optimization strategies and FinOps principles in relation to ServiceNow implementations

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