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Senior Property Manager

3 months ago

Philadelphia, United States Project Home Full time
Senior Property Manager - Peg's

Job Summary: The Senior Property Manager provides leadership, innovation, and vision in the management of residential facilities (multi-site supportive and affordable housing). This includes supervision of staff, financial management, and property management. In conjunction with the Residential Program Managers, the Senior Property Manager will ensure that the properties within their portfolio are properly maintained, fully occupied with high levels of rent collection while providing the residents and staff with a clean and safe environment in which to live and work. The Senior Property Manager will directly oversee Assistant Property Managers, Property Clerks, Receptionists, and internal and contracted custodial staff as applicable.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Responsible for the day-to-day operations of the assigned Properties, which includes leasing, certifications, evictions, maintenance, and marketing in accordance with regulations, policies and procedures.
  • Directly supervise property management staff and contractors at assigned properties including but not limited to Assistant Property Managers, Property Clerks, Receptionists, and internal and contracted Custodians.
  • Directly supervise in Director's absence or provide support to Property Managers throughout the portfolio, in all aspects of housing (leasing, selection, certification, daily problems, evictions, etc.).
  • Prepare weekly, monthly, quarterly, and annual reports as required.
  • Maintain knowledge of governing HUD requirements, regulations, forms, and procedures for effective facility management. Complies with Fair Housing Laws according to building type. Ensures buildings are managed in accordance with all regulatory requirements.
  • Manage leasing and annual/interim recertification process in accordance with the Affirmative Fair Housing
  • Marketing Plan, the tenant selection criteria, and Project HOME's policies and procedures.
  • Schedule and complete move-out inspections and related paperwork to determine any charges that need to be assessed to the vacating resident and process move-out paperwork. Manage eviction process.
  • Manage operating goals and objectives as related to the duties and responsibilities of this role.
  • Assists with grievance and informal hearings at other properties as assigned.
  • Serve as property management lead or primary support on lease up and opening new developments
  • Review pertinent documentation related to funding regulations and ensures documentation and reporting are submitted to Compliance Specialist during audits
  • Ensure that the property lease files are properly maintained and kept up to date in accordance with PH policy.
  • Assist with the documentation and training of policies and procedures.
  • Identify and recommend areas for improvement necessary for successful preparation of audits and inspections through the review of Quarterly Reports, file reviews completed by the Compliance Department and site visits by senior staff.

FINANCIAL MANAGEMENT

  • Demonstrate ability to understand financial goals, operate asset in accordance with PH Policies & Procedures Manual. Ensure that A/P purchase orders and invoices and credit card reconciliations are submitted timely and accurately.
  • Review monthly budget-to-actual reports and provide explanations of variance. Participate in annual budget review.
  • Responsible for maximizing economic occupancy throughout the assigned portfolio, through effective unit turnover, wait list management, rent collection and special claims processing.

FACILITIES MANAGEMENT

  • Coordinate with maintenance on preventative maintenance at assigned properties, including routine maintenance, work orders, annual and seasonal maintenance items, and emergency situations.
  • Recommends non-recurring maintenance or capital replacement projects throughout the year (emergency) and prior to annual operating budget submission. In addition, recommends property improvements directly related to increasing curb appeal.
  • Ensure supply inventory is properly maintained at the site, including but not limited to monthly coordination with Maintenance to order supplies as needed to complete make readies and routine work orders.
  • Schedule all turnover functions, and check completed work orders to make sure the work is completed in a satisfactory manner. Follow-up with vendors as needed.
  • Complete daily/weekly property inspections to identify building issues.
  • Coordinate contract and bid process when required.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job. Management may, at its sole discretion, assign or reassign duties and responsibilities to this job at any time.



Project HOME offers a competitive compensation package which includes health, prescription, dental, and vision coverage at minimum cost to our employees, company funded life and disability insurances, paid parental leave, spending accounts, and 401K plan with 100% matching contributions up to 5% of compensation. Additionally, we offer generous PTO accruals which includes paid sabbatical leave.

EDUCATION AND EXPERIENCE MINIMUM REQUIREMENTS:

Minimum Experience:

  • High School Diploma or GED and 7 years' experience in affordable housing property management; or an Associate's Degree and 5 years' experience; or Bachelor's Degree and 3 years' experience.
  • A minimum of 5 years of supervisory experience
  • Must have expertise and strong competence in HUD, LIHTC or other subsidized affordable housing programs.
  • The ability to successfully manage multiple properties simultaneously
  • Ability to perform higher end financial reviews of property operations as it relates to projects with multi-tiered financing.
  • Experience/commitment to the development of social service programs as they relate to supportive housing communities.
  • Successful experience marketing new and existing properties.
  • Experience with property management software
  • Ability to respond to after-hours emergencies when necessary.

Preferred Experience:

  • LIHTC or Advanced Housing Certification
  • 3 years Yardi experience
  • Working knowledge of HUD, REAC, HQS, and UPCS Inspection Standards.
  • Valid driver's license

Core Skills:

  • Strong computer/technology literacy.
  • Excellent communication skills, both verbally and in writing.
  • Good organizational/administrative skills

PHYSICAL REQUIREMENTS:

WORK PRIMARILY INVOLVES SITTING/STANDING/WALKING.

Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type.



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