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Client Services Representative
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Client Services/Hospitality Representative
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Client Services/Hospitality Representative
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Client Services/Hospitality Representative
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Boca Raton, United States Surf Search Full timeLaw firm in Boca Raton is looking full-time Client Services/Hospitality Representative. Job description: Front desk duties answering calls, meeting and greeting visitors, reserving conference rooms, conference room set ups, maintenance of kitchen supplies and ordering catered food services for meetings. Copy/mail room services, large print jobs, assisting...
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Client Services/Hospitality Representative
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Client Services/Hospitality Representative
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Front Desk/Client Services Representative
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Boca Raton, United States Therapeutic Oasis Full timeJob DescriptionJob DescriptionSalary: $16-$19 per hourFront Desk / Client Services RepresentativePart-time position in Boca Raton (18-30 hrs/wk)We are seeking a compassionate, outgoing individual for the Front Desk/Client Service Representative position at our therapy office located in Boca Raton. The Front Desk/Client Service Rep is responsible for...
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Client Relations Representative
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Boca Raton, United States NSD NEWCO Full timeDescriptionDescription: The Client Relations Representative position is responsible for investigating and resolving complex and sensitive service-related disputes involving customers and clients; analyzing existing programs, policies and services to ensure compliance, retention and overall satisfaction; providing recommendations for improvements in customer...
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Boca Raton, United States Therapeutic Oasis Full timeWe are seeking a compassionate, outgoing individual for the Front Desk/Client Service Representative position at our therapy office located in Boca Raton. The Front Desk/Client Service Representative is responsible for welcoming Clients into our office with warmth and compassion and facilitating the scheduling and payment processes. This position requires a...
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Client Services Coordinator
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Boca Raton, United States The Law Offices of Kanner & Pintaluga P A Full timeJob DescriptionJob DescriptionKanner & Pintaluga, a dynamic and rapidly growing personal injury and property damage law firm, seeks a highly motivated and passionate Customer Service Representative to join our team in Boca Raton, FL.POSITION SUMMARY: The Client Service Representative will answer all incoming calls of potential new cases with the utmost...
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Boca Raton, United States The Law Offices of Kanner & Pintaluga P A Full timeJob DescriptionJob DescriptionKanner & Pintaluga, a dynamic and rapidly growing personal injury and property damage law firm, seeks a highly motivated and passionate Customer Service Representative to join our team in Boca Raton, FL.POSITION SUMMARY: The Client Service Representative will answer all incoming calls of potential new cases with the utmost...
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Boca Raton, United States The Law Offices of Kanner & Pintaluga P A Full timeJob DescriptionJob DescriptionKanner & Pintaluga, a dynamic and rapidly growing personal injury and property damage law firm, seeks a highly motivated and passionate Customer Service Representative to join our team in Boca Raton, FL.POSITION SUMMARY: The Client Service Representative will answer all incoming calls of potential new cases with the utmost...
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Full-Time Front Desk/Client Services Representative
3 months ago
Boca Raton, United States Therapeutic Oasis Full timeJob DescriptionJob DescriptionSalary: $16-$19 per hourWe are seeking a compassionate, outgoing individual for the Front Desk/Client Service Representative position at our therapy office located in Boca Raton. The Front Desk/Client Service Representative is responsible for welcoming Clients into our office with warmth and compassion and facilitating the...
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Client Representative
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Boca Raton, United States Pendulum Staffing Full timeJob DescriptionJob DescriptionClient Services/Hospitality Representative (Monday through Friday from 8:30 am – 5:30 pm)Job Responsibilities include reception front desk, answering calls, meeting and greeting visitors, reserving conference rooms, conference room set ups, maintenance of kitchen pantry supplies and ordering catered food services for meetings....
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Client Representative
4 weeks ago
Boca Raton, United States Pendulum Staffing Full timeJob DescriptionJob DescriptionClient Services/Hospitality Representative (Monday through Friday from 8:30 am – 5:30 pm)Job Responsibilities include reception front desk, answering calls, meeting and greeting visitors, reserving conference rooms, conference room set ups, maintenance of kitchen pantry supplies and ordering catered food services for meetings....
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Customer Service Representative
1 month ago
Boca Raton, United States Randstad North America, Inc. Full timeRandstad is looking for professional and reliable Customer Service Representatives. We currently have several clients seeking CSRs within the North Broward to Palm Beach area. Positions range from contract assignments to temp to hire assignments. Pay Customer Service Representative, Customer Service, Representative, Retail, Staffing, Service
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Client Services Specialist
4 days ago
Boca Raton, Florida, United States Mary Brown - State Farm Agent Full timeJob OverviewPosition Summary:A dedicated State Farm Agent is looking for a qualified individual to fill the role of Customer Relations Representative. We are in search of a dynamic professional eager to assist in the growth of our agency through meaningful interactions and exceptional customer service. If you are a proactive individual who excels in a...
Client Service Representative
2 months ago
About Healthy Pets Veterinary Care
At Healthy Pets Veterinary Care, our patient’s health and emotional well-being are our top priorities. We believe that veterinary visits should be stress-free for pets and owners, and we strive daily to create a fun, friendly, and relaxed environment for pets and owners alike. Whether it’s belly rubs and treats for your pup or letting your feline companion explore on their terms, our goal is to allow pets to have the highest quality medical care in an environment they’ll love. Pets come first, but we aim to exceed our client’s expectations at every opportunity.
Hours of operation:
Monday to Friday: 8:00 am – 6:00 pm
Saturday: 9:00 am – 3:00 pm
Sunday: Closed
***Ability to work weekends on rotation is required to be considered for this position
Pay range: $16.50-$17.50 based on experience
Benefits Offered for our full-time team membersPaid time off
Health insurance; dental insurance; vision insurance
Retirement benefits or accounts
Bonus incentive
Flexible work schedules
Career and professional development
Employee Assistance Program
Employee Referral Program
Position Purpose
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
CompetenciesPatience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented. Responding quickly and calmly to crisis while maintaining a high standard of patient care.
Collaboration & Teamwork: Carefully coordinating actions with Doctors and practice team members. Providing feedback appropriately and in a timely manner. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
Communicating: Conveying instructions to clients and teammates to ensure successful patient care.
Active Listening: Following the instructions of Doctors and sometimes patient owners. Picking up the needs of Doctors and teammates based on prior experiences and feedback.
Organization Skills: Clear tracking of lab specimens, medications, patient instructions, workflow, and other job-related items while managing multiple patients and clients.
Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential ResponsibilitiesLeads practice opening and closing procedures per Practice Manager instructions and practice procedures.
Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, public bathroom(s) and exam rooms.
Processes cash, checks, charge card payments and credit account payments.
Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
Assists in the updating of client/patient files, as needed.
Prepares and sends client correspondence.
Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
Performs a backup of the computer system on a regular basis, as directed.
Performs and oversees the performance of posting daily business.
Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
Answers incoming telephone calls applying proper telephone etiquette.
Presents clients with medications, instructions, new client kits and any other take home items.
Handles emergency situations with great care, patience, and following established clinic policies and procedures.
Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
Requirements / QualificationsFull or part-time
Ability to work on weekends
High school diploma or equivalent
Previous veterinary experience preferred
Client satisfaction references preferred
Practices OSHA safety techniques including proper PPE
