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Member Service Supervisor

2 months ago

Portsmouth, United States Service Credit Union Full time

It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

Service Credit Union is seeking a Member Service Supervisor at our Pease branch. This is a great step towards a leadership role.

Pay: Starting at $22.00 per hour. Flexible based on experience.

Hours: FT position - 40 per week.

Benefits Include:

  • Great health and dental benefits starting day one
  • PTO, long-term disability, and paid holidays.
  • 401k with 8% company contribution after one year of employment.
  • Paid leave policy after 12 consecutive months of employment.
  • Free confidential mental health support program with Talkspace
  • Free identify theft protection through IdentityForce
  • Tuition reimbursement.
  • Training and career growth opportunities.
A Day in the Life:
  • Create a positive member experience each and every time through confidence and enthusiasm- you are the face of Service Credit Union.
  • Build and retain member relationships through quality service.
  • Assist Branch Manager and staff to meet assigned goals.
  • Supervise and counsel branch personnel as directed by the Branch Manager.
  • Maintain a thorough understanding of all Service Credit Union products and services.
  • Perform other job related duties as assigned.
Experience and Qualifications:
  • One to three years of similar or related experience.
  • Excellent verbal and written communication skills.
  • Outstanding leadership and customer service skills.
  • Good organizational skills with proven ability to multi-task.
  • Ability to recognize and recommend enhancements and solutions in a fast-paced environment.
  • High school diploma or equivalent required.


At Service Credit Union we celebrate our employees diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.

Equal Opportunity Employer