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Social Services Coordinator

4 months ago

Norfolk, United States Foundation Property Management, Inc. Full time

There is an immediate opening for a full-time, 40 hours a week, Social Service Coordinator split between 2 older adult residential communities; Village Gardens a 40-unit older adult residential community and Village Pointe a 60-unit older adult residential community. The communities are located in Norfolk, VA.

JOB SUMMARY:

  • Assess and identify residents in need of services and coordinate delivery of services.
  • Establish and maintain linkages with service providers in the community.
  • Develop & maintain ongoing educational health & wellness programs for residents.
  • Develop and maintain a comprehensive list of available community resources for residents.
  • Serves as resident advocate and teaches residents to advocate for themselves.
  • Serves as a liaison to community agencies, network with community providers, and seek out new services available to residents.
  • Maintain positive relationships with fellow residents to ensure that communication between residents and community service providers is open and effective.
  • Serves as advocate/liaison with management, other departments of the housing facility, including outside agencies who provide social services, health benefits, training and other services for seniors to Age in Place.
  • Assist with providing information and referrals for crisis intervention and conflict resolution.
  • Monitor resident referrals with agencies.
  • Maintain accurate and up-to-date records to include daily and monthly reports.
  • Maintain resident files in compliance with HUD requirements.
  • Other duties as assigned.

KNOWLEDGE & SKILLS:

  • Working Knowledge of supportive services and community resources.
  • Ability to advocate and problem solve.
  • Must uphold ethical standards and client confidentiality.
  • Must work well with population served, staff and partners.
  • Ability to work with limited supervision.
  • Excellent communication skills; written and verbal.
  • Excellent time management skills
  • Proficient in Microsoft 365: Word, Excel, PowerPoint & Outlook

EDUCATION AND EXPERIENCE:

  • Bachelor’s degree in Social Work, Gerontology, Human Services, Psychology or Sociology preferred.
  • Candidates with appropriate work experience will be considered.
  • Experience working with a diverse group of seniors and disabled a plus.