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Clinical Education Specialist

3 months ago

Tampa, United States FloodGate Medical Inc Full time
About DuraStat

DuraStat is an early-stage medical device company focused on developing simple, cost-effect, Gold Standard tissue closure technologies which improve surgical outcomes for patients while contributing to cost saving for the healthcare system. Our core technology was invented by surgeons to help enable precise tissue closure in challenge surgical environments - a domain that is ever increasing in relevance, particularly as MIS surgery grows and proliferates. Our technology platform is protected by 20 granted patents, with a robust pipeline of additional patents under application and development as a result of continued R&D. Contributing to the DuraStat mission is an opportunity to develop new skills, gain experience and work within an outstanding team - all while improving outcomes for patients. As a true startup, life at DuraStat is fast-paced, high-energy, requires wearing multiple-hats and is highly immersive - the perfect environment to rapidly accelerate your career while doing meaningful work for those prepared to Live the Mission

Job Description

Working under the leadership of the Clinical Education Director and in collaboration with the DuraStat Sales team, the Clinical Education Specialist is responsible for optimizing clinical awareness, competency, and expertise for Surgeons and OR Spine Staff at facilities which have DuraStat. This is accomplished primarily in person by conducting staff in-services, hands on procedural spine model training, appropriate case identification training, case coverage/support and procedural follow up.

Products
  • Breakthrough Dural Repair Device
Minimum Requirements
  • Clinical background as an OR nurse, spine coordinator, surgical technician, or similar.
  • Spine and orthopedic surgery clinical experience preferred.
  • Industry/product experience developing and executing clinical programs desired for management/leadership roles.
Preferred
  • Relevant industry, healthcare, marketing, or medical education experience where there is specific focus on clinical case support and education.
  • Experience in spinal surgery, pain management, or related specialties.
  • Clinical knowledge of spinal anatomy, physiology, and imaging techniques.
  • Experience with product/procedure that requires motivation, access, and implementation of patient flow across multiple constituents in the practice (MD, PA, nurse, spine coordinator, scheduler, etc.)
Essential Functions

Clinical Education:
  • Focuses exclusively on assigned geography of facilities that already have DuraStat available on the shelf to develop broad clinical awareness.
  • Expand DuraStat usage through staff in-servicing, case coverage/support, hands on procedural spine model training, appropriate case identification training, and procedural follow-up.
  • Identify spine surgeons practicing at each facility and complete demonstrations / clinical discussions to impart clinical information relevant to their practice
  • Deploy educational tools and resources as applicable including, but not limited to:
    • OR wall instructions
    • OR wall product holders
    • Staff quick reference info sheets
    • Literature summaries (for grand rounds, journal clubs, etc.)
    • Ensure product placement is optimized for maximize visibility and accessibility when needed, for example:
    • Storage location in sterile core - easy to access, clearly marked
    • Kits placed on spine specialty carts - label location
    • Add DuraStat to each spine surgeon's preference card
    • Develop customer profiles, including surgeons using DuraStat and their experiences with the device.
    • While in person training is the priority, in some situations, clinical activities can and should be carried out virtually, such as through Zoom meetings. This may be due to timeliness of carrying out events, facility access limitations, or geographical/travel constraints.
    • Develops new programs to enhance usage by further engaging clinical staff and surgeons. Shares new plans and approaches with the Clinical Education team.
Travel & Logistics:
  • Maintains an organized and flexible travel and work schedule and be within assigned geography each day to be available as unscheduled needs arise.
  • Obtain and maintain multiple vendor clearance requirements for ability to access OR environment and attend cases within assigned geography.
  • May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and customers and discuss new product developments.
  • Attends company meetings either virtually, or in person as required.
  • Manages to defined travel budget; reports travel expenses at least one time per month.
Planning, Reporting and Collaboration:
  • Report key updates via Salesforce CRM inputs and communications with Sales, Customer Experience and Leadership.
  • Leverages data tools such as Salesforce to develop and understanding of facilities prior to engagement.
  • Develop and maintain an in-depth knowledge of assigned existing accounts and customers to include competitor activity.
  • Work seamlessly with Sales team to transfer customer knowledge and to identify key selling opportunities.
  • Work with Sales to transfer information regarding key situations that require Sales follow up, including but not limited to:
    • Current users to lead expansion to other facilities.
    • Surgeons unreachable via Clinical Education that require Sales engagement.
Compensation Information
  • Base: 80-100k, flexible depending on experience
  • Bonus: 15-20% annual bonus
Location
  • Territory Parameters: This position will cover the Greater Philadelphia and Delaware region.
  • Acceptable Candidate Location: Philadelphia or anywhere within 2 hours south of Philadelphia.
  • Travel Requirements: Must be willing to travel in Pennsylvania and Delaware; mostly drive-time travel, no weekends required.