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lead UX Researcher- Chrome OS
1 month ago
Served as Research Lead and designed research roadmaps, partnering with cross-functional teams to
influence product strategy, develop quarterly plans, and prioritize research for Google's largest advertising
platforms and Chrome OS Commercial/Enterprise.
¿ Improved team efficiency by 18% by designing a Rapid Research Program to provide a forum for
quick, iterative user feedback to ensure designs are launch ready.
¿ Produced long shelf life deliverables (e.g. personas, user workflows) that shaped organization's
thinking about our users. Deliverables leveraged in strategy papers, product roadmaps and PRDs.
¿ Co-led award winning design sprints. Co-inventor of 6 patents.
¿ Managed and mentored junior researchers. Prioritized, scoped and planned quarterly projects.