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Sr. Mail Clerk

2 months ago

Cleveland, United States Novitex Enterprise Solutions Full time

Pay Disclosure: "The pay range for this position starts at $12.50 to $13.50 per hour, however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered." About the Role: As a Mailroom Associate, your primary responsibility is to pick up and deliver mail in an office environment. Good communication skills and attention to detail are required. Essential Duties and Responsibilities: Receives, sorts, delivers, picks up and processes courier items, interoffice mail, magazines and all classes of United States Postal Services (USPS) mail as well as interoffice mail. Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc.). Researches and routes unidentified and generic mail. Coordinates, stages, and transports bulk mail items. Receives, logs, delivers and tracks messenger items. Coordinates and processes customized packaging and other customer special requests. Follows all processes established in the client standard operating procedures (SOPAs). Monitors packages for hazardous and suspicious materials. Follows established customer inquiry processes and responds to customer needs and requests. Promptly informs supervisor of potential problems or customer concerns. Maintains accurate records of customer inquiries and fulfillment of requests. Maintain a high level of safety awareness and promptly report potential hazards to supervisors. Adhere to security and privacy policies, standards, and guidelines to protect company and customer information. Perform other duties as assigned by supervisors, demonstrating flexibility and adaptability in task execution. Engage in repetitive motion activities such as twisting, bending, climbing, and lifting, with the ability to lift up to 55 lbs. frequently. Qualifications: High school diploma or equivalent. Proficiency in reading, writing, and speaking English. Ability to work at a computer for extended periods. Capability to stand, walk, grasp, reach with hands and arms, sit, talk, or hear as required by job duties. Close vision and ability to focus are necessary for performing tasks accurately. Experience with data entry is desirable. Ability to engage in repetitive motion activities like twisting, bending, and climbing. Prior Helpful Experience May Include: Mail Clerical Assistant, Mail Handler, Document Sorter, etc. We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, gender/sex, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.