Lead Clerk

1 week ago

Cleveland, Ohio, United States Cuyahoga County Juvenile Court Full time
Job Summary

The Cuyahoga County Juvenile Court is seeking a highly skilled and experienced Lead Clerk to join our team. As a key member of our Clerk's Office, you will provide critical support to our staff and ensure the smooth operation of our court proceedings.

Key Responsibilities
  • Provide clerical support to the Clerk's Office, including answering phone calls, responding to emails, and preparing documents for filing.
  • Utilize the Juvenile Court case information system to enter and retrieve court-related data.
  • File stamp documents upon receipt for filing and process requests for certified copies.
  • Prepare and sort inter-office and outgoing mail for delivery, and file and process complaints, motions, pleadings, journal entries, and other court-related documents.
  • Seal and expunge records per judicial orders, and respond to fax requests, track, and retrieve legal files.
  • Initiate family information, assign case numbers, and judges to case files, and process, scan, and proof returned service, returned journal entries, and other court-related documents.
  • Update case party and attorney information, and issue warrants, service, notices, process Civil Protection Orders, bonds, and IV-D information.
  • Provide front-line support to staff to resolve work-related issues, consult with the Senior Supervisor when a work-related issue cannot be resolved, and perform as the lead trainer for all new staff in assigned units to ensure consistency with training and unit procedures.
  • Assist the Senior Supervisor with new and/or revised procedures, serve as a positive peer mentor for new staff to assist them in becoming acclimated in working in the Clerk's Office, and assist with providing coverage and resolving work-related issues during the Senior Supervisor's absence.
  • Provide feedback to the Senior Supervisor regarding additional training needs, and submit recommendations for changes to procedures for improvements.
Requirements
  • High school diploma or equivalent.
  • Minimum of three (3) years of clerical experience in a legal setting, preferably in a Clerk's Office performing legal services clerk or deputy clerk duties.
  • Excellent communication and customer service skills, with the ability to work effectively with courtroom personnel, other court employees, and the general public.
  • Proficient in operating iCase and knowledge of Microsoft Word.
  • Ability to speak Spanish is helpful.
Working Conditions

The Lead Clerk will work in a fast-paced and potentially stressful environment, with potential exposure to hazardous situations that may occur in the court environment. Must be able to tolerate exposure to evidence and testimony that may be disturbing, clients who may potentially be verbally or physically uncooperative, allergens, such as perfumes and dust.

Benefits

The Cuyahoga County Juvenile Court offers a comprehensive benefits package, including health, dental, and vision insurance, life insurance, and an employee assistance program. Paid time off, including twelve (12) holidays, vacation time, and sick time, as well as retirement benefits through the Ohio Public Employees Retirement System (OPERS) with a 14% annual employer contribution and Deferred Compensation Plans.

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