Lead Clerk

1 week ago


Cleveland, Ohio, United States Cuyahoga County Juvenile Court Full time
Job Summary

The Cuyahoga County Juvenile Court is seeking a highly skilled and detail-oriented Lead Clerk to join our team. As a key member of our Clerk's Office, you will provide clerical support to our staff and assist the Senior Supervisor in various administrative tasks.

Key Responsibilities
  • Provide clerical support to the Clerk's Office, including answering phone calls, responding to emails, and processing documents.
  • Assist the Senior Supervisor with administrative tasks, such as preparing reports, maintaining records, and coordinating events.
  • Utilize the Juvenile Court case information system to enter and retrieve court-related data.
  • File and process complaints, motions, pleadings, journal entries, and other court-related documents.
  • Prepare and sort inter-office and outgoing mail for delivery.
  • Initiate family information, assign case numbers, and track legal files.
  • Process, scan, and proof returned service, returned journal entries, and other court-related documents.
  • Update case party and attorney information.
  • Issue warrants, service, notices, process Civil Protection Orders, bonds, and IV-D information.
  • Provide front-line support to staff to resolve work-related issues and consult with the Senior Supervisor when necessary.
  • Perform as the lead trainer for new staff in the assigned unit to ensure consistency with training and unit procedures.
  • Assist the Senior Supervisor with new and/or revised procedures and provide feedback on additional training needs.
  • Submit recommendations for changes to procedures for improvements.
Requirements
  • High school diploma or equivalent.
  • Minimum of three (3) years of clerical experience in a legal setting, preferably in a Clerk's Office performing legal services clerk or deputy clerk duties.
  • Excellent communication and customer service skills.
  • Ability to work effectively in a fast-paced and potentially stressful environment.
  • Proficient in operating iCase and Microsoft Word.
  • Ability to speak Spanish is helpful.
Working Conditions

The Lead Clerk will work in a standard office environment with standard office equipment and technology. The employee may be required to work at multiple locations and may be exposed to hazardous situations that may occur in the court environment.

Benefits

The Cuyahoga County Juvenile Court offers a comprehensive benefits package, including health, dental, and vision insurance, life insurance, and an employee assistance program. Paid time off, holidays, and sick leave are also provided. The Court is an equal opportunity employer and welcomes applications from diverse candidates.


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