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IT Support Technician
2 months ago
This position provides FREE MEDICAL INSURANCE FOR ENTIRE FAMILY, FULL USE OF OUR TWO MEDICAL CENTERS (FREE lab work / FREE Generic Drugs / Free Provider Visits and more). TWO 401k plans with one completely funded by Station Casinos and so much more
Description
Responsibilities include troubleshooting and repairing service calls from internal and external end users of Station Casinos applications. Responsibilities also include installing new systems, facilitating training and administrating accounts and devices of the systems. Responsibilities must be performed in accordance with all Company standards, policies, and procedures. Responsible for repair and administration of our systems. Provide hardware and software support to end-users. Assist in the implementation of new systems. Support new users in logging on and using the equipment. Communicate daily needs and requirements to department Manager or Director. Help support technicians and end users in troubleshooting and problem diagnosis. Interact with Team Members in a positive and friendly manner. Other job related duties as assigned
Qualifications
Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form. Must be able to perform in a customer service environment. Must have knowledge of Microsoft PC applications. Prior I.T. and/or casino experience preferred. AS400 software support preferred. Microsoft Windows support experience preferred. InfoGenesis or other POS Software and hardware support preferred. Excellent time management skills.
