Datacenter Technician

2 days ago

Las Vegas, Nevada, United States Alta It Services Full time
Datacenter Technician Job Description

Alta It Services is seeking a highly skilled Datacenter Technician to join our team. As a Datacenter Technician, you will be responsible for ensuring the smooth operation of our datacenter infrastructure, including system monitoring, routine preventive maintenance, and network problem resolution.

Key Responsibilities:

  • Work in a complex communications network environment to achieve 99.99% system uptime with zero defects.
  • Involved with system monitoring, routine preventive maintenance, customer problem tracking, and network problem resolution in all networking aspects.
  • Responsible for System Administration, Network Monitoring and Management, new buildouts, existing network changes and maintenance, and IP and system infrastructure maintenance.
  • Identify root causes of technical problems and develop procedural and technical recommendations for improvement.
  • Plan and coordinate the implementation of new products into the production environment.
  • Monitor specific system limitations to maximize capacity and efficiency.
  • Perform equipment-level capacity planning and network performance activities.
  • Maintain equipment inventory and configuration management records, including software releases, patches, and hardware changes.
  • Ensure compliance with applicable Data Center Standards, Service Management Quality Program, and ITIL standards.
  • Assume responsibility for escalation and emergency response requests in a 24 x 7 x 365 environment.

Requirements:

  • 2+ years of experience as a technician in SATCOM/Terrestrial environment with LAN/WAN industry standards, working knowledge of TCP/IP, and Ethernet configuration and functionality desirable.
  • Industry certifications are a plus (Microsoft, Linux, VMware, Cisco, CompTIA, and ITIL).
  • Working knowledge of Unix/Linux systems desirable.
  • Candidates must have the ability to work and manage in a 24x7x365 work environment, multi-task while meeting deadlines, and work well under pressure.
  • Flexible to work varying shifts (1st, 2nd, 3rd, or a mixed) in a high stress environment.
  • Must be able to change priorities quickly and multi-tasking is expected.
  • Basic electronics troubleshooting skills desirable (ability to use and interpret readings from a range of test equipment including spectrum analyzer, oscilloscope, protocol analyzer, power meter, Fiber test sets, etc.).
  • Candidates must have excellent problem-solving, customer relations, conflict resolution, and written and oral communication skills.
  • Knowledge of satellite technology and terrestrial technology (i.e. DSL, WIFI, Cable).
  • Experience with Cisco, HNS, CATV/IPTV and other Telco and IP protocol core network and equipment.
  • Candidates must be highly self-motivated and independent, and comfortable working with others in a distributed environment.

Essential Qualifications:

  • Candidate must be able to do the following with or without reasonable accommodation:
  • Climb ladders to heights of up to 20 feet.
  • Work with hands and arms above their head for an extended period of time.
  • Carry equipment up to 50 pounds.
  • Be able to work repetitive tasks like installing/deinstalling cables/equipment.
  • Have the dexterity to terminate various types of cabling (i.e. CAT6/6A, coaxial cable, fiber cable) with precision.
  • Work in a 24x7x365 work environment.

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